Helping Hand Questions for 220-1002

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Question 24

While preparing a computer that will be issued to a new user, the technician discovers the computer’s former user configured a supervisor password in the BIOS. Which of the following can the technician do to allow the password to be removed?

Options:

Reimage the machine from a network share

Change the boot order and boot to an external drive

Remove and then replace the CMOS battery

Use the BIOS user password to reset the supervisor password

Question 25

A user wants to see the workstations present on the LAN in a workgroup environment. Which of the following

settings must be enabled to make this possible?

Options:

Turn off public folder sharing

Turn on network discovery

Use 128-bit encryption

Turn on file and folder sharing

Question 26

A company needs to destroy several SSDs that contain sensitive information. Which of the following methods

is BEST suited for the total destruction of the SSDs?

Options:

Overwriting

Formatting

Incinerating

Degaussing

Question 27

Ann, an end user, is utilizing a stylus on her tablet. The recognition point is off when she uses the stylus, but it registers in the correct spot when she uses her finger.

Which of the following would be the BEST resolution to Ann’s issue?