Online 220-1002 Questions Video

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Question 64

Which of the following are best practices to avoid ESD-related damage when handling internal computer components? (Choose two.)

Options:

Ground oneself before touching components.

Avoid exposing components to sources of RFI.

Maintain cool and dry air in the work environment.

Handle cards by their edges to avoid contacting ICs.

Wear adequate eye protection at all times.

Ensure hardware is plugged into a grounded outlet.

Question 65

A user’s antivirus software is reporting several infections and prompting the user to pay full version to remove the threats. A technician notices the corporate approved antivirus software has not been upgraded in months. Which of the following should the technician do NEXT to remove the threat?

Options:

Connect the hard drive to another computer and reinstall the operating system.

Remove all lines that are not comment from the host file and set it to ready only.

Pay for the upgrade to remove the threats and install an trusted antivirus.

Permission inheritance

Question 66

A user installs a flashlight application on a phone. The user later discovers this application was stealing users' data files, pictures, call history, and other private information The user wants to prevent this from happening in the future. Which of the following would BEST prevent this from reoccurring?

Options:

Only install applications that request appropriate permissions

Only install applications made by large and well-known companies

Install an antivirus on the mobile OS.

Use a mobile device manager to increase security on the phone.

Question 67

Joe, a customer, calls a technician to report a remote computer is demonstrating erratic behavior while he is working on it. The technician verifies the files and directories. Joe is working on locally cannot be opened in any application, and the computer is running extremely slow. Which of the following is the MOST likely cause of this issue?