Last Update Dec 15, 2025
Total Questions : 90
With Comprehensive Analysis
Last Update Dec 15, 2025
Total Questions : 90
OMG-Certified Expert in BPM 2 - Fundamental
Last Update Dec 15, 2025
Total Questions : 90 With Comprehensive Analysis
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Choose the correct answer:
A bank call center receives a banking customer incoming call for customer support. Upon receiving the call, the help desk staff identifies the reason the customer is calling for assistance. If the call is related to a problem with the Bank's web site, the customer is transferred to the web site web resolution team. If the call is related to a forgotten or incorrect password or account id, the customer is transferred to the account maintenance group. If the customer would like to modify their existing set of services or add a service, they are transferred to the bank services group.
Which representation correctly depicts these options?


Choose the correct answer:
According to Chang in Business Process Management Systems, which of these aspects of a business process is the ultimate responsibility of the process owner?
Choose the correct answer:
When connecting Flow Objects with Message Flows, which constraint is valid?