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PEGACPDC25V1 pdf

PEGACPDC25V1 PDF

Last Update Dec 24, 2025
Total Questions : 111 With Comprehensive Analysis

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Certified Pega Decisioning Consultant 25

Last Update Dec 24, 2025
Total Questions : 111 With Comprehensive Analysis

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Certified Pega Decisioning Consultant 25 Questions and Answers

Questions 1

U+ Bank has recently defined two contact policies:

1. Suppress a group of credit card offers for 30 days if any credit card offer is rejected three times in any channel in the past 15 days.

2. Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected twice in any channel in the last 7 days. Paul, an existing U+ Bank customer, no longer sees the Reward card offer. What is the reason that Paul cannot see the offer?

Options:

A.

Paul rejected the Reward card offer once in contact center.

B.

Paul rejected the Reward card offer once on the web channel.

C.

Paul rejected other credit card offers twice on the web channel and once in contact center.

D.

Paul rejected other credit card offers once on the web channel and once in the contact center.

Questions 2

U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank completes these changes by using revision management features of Pega Customer Decision Hub™ and 1:1 Operations Manager.

Customers see credit card offers based on various engagement policies on the U+ Bank website. The bank wants to update the underlying decision strategy of

an engagement policy condition.

According to best practices, which statement correctly describes the implementation of the change to fulfill this business requirement?

Options:

A.

A next-best-action specialist modifies the decision strategy in Customer Decision Hub.

B.

A next-best-action specialist modifies the decision strategy in 1:1 Operations Manager.

C.

A next-best-action designer modifies the decision strategy in 1:1 Operations Manager.

D.

A next-best-action designer modifies the decision strategy in Customer Decision Hub.

Questions 3

MyCo, a telecom company, wants to Include offer-related images in the emails that they send to their qualified customers. As a decisioning architect, what best practice do you follow to include images in emails?

Options:

A.

Host images on an external server.

B.

Directly embed images in the email.

C.

Attach images to the email.

D.

Provide links to images In the email.