Authentic Pegasystems Certification Exam PEGAPCBA87V1 Questions Answers

A case reference field allows users to select a case from a list of existing cases that match a specified condition. You can configure a case reference field to display the case ID, the case name, or any other property of the case. You can also use a case reference field to link cases together or to navigate to another case. References: https://community.pega.com/knowledgebase/articles/user-interface/86/creating-case-reference-fields

it routes an assignment so that any available member of the Finance department can perform the task. A work queue is a shared list of assignments that can be accessed by multiple users who have the same role or skill. By routing the assignment to a work queue, you can ensure that any qualified user can pick up and complete the task. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 8: Routing)

To enable sales managers to approve sales quote proposals by email and from a mobile device, you need to add an Approve/Reject step to the case life cycle and enable email and mobile approval. This option allows sales managers to approve or reject the proposal by replying to an email message or by using a mobile app. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-email https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-mobile-devices