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SVC-16A Exam Dumps - Apple ACMT 2016 Questions and Answers

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Questions 4

When replacing a MacBook Air (13-inch, Mid 2011) microphone, what other component must be replaced with the speaker included in the Mid 2011 microphone kit?

Options:

A.

Left speaker

B.

Right speaker

C.

Thermal rubber gasket

D.

Both left and right speaker

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Questions 5

You are inspecting a MacBook Pro as part of your troubleshooting process. You note that two of the screws on the bottom case are damaged. There is no record of the computer being repaired on a previous occasion. If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?

Options:

A.

You need to thoroughly question the customer on previous repairs or attempted repairs by unauthorized service providers

B.

Make sure to inspect internal components and connections carefully to make sure that components were not damaged by someone tampering with the computer

C.

Complete the set of three modification tests as specified in GSX prior to opening the computer

D.

Classify the repair as ineligible for service and explain to the customer that you will not be able to complete any repairs

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Questions 6

Which of the following is NOT a good step to take when working on-site on a computer'?

Options:

A.

Place parts on the floor.

B.

Use a grounded ESD mat

C.

Wear a grounded ESD wrist strap.

D.

Check the polarity of the grounded power outlet.

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Questions 7

Where can a technician find the serial number of an SSD that has been replaced on a MacBook Pro (Retina, 13-inch. Early 2013)?

Options:

A.

Lift the mylar cover on the SSD.

B.

Peel back the thermal pad on the SSD

C.

On the top case.

D.

On the back of the SSD cable

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Exam Code: SVC-16A
Exam Name: Apple Service Fundamentals
Last Update: Apr 17, 2024
Questions: 57
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