Authentic Isaca Certification Exam COBIT-2019 Questions Answers

 The alignment goal “Delivery of I&T services in line with business requirements” is organized into the customer dimension of the IT balanced scorecard (BSC). The IT BSC is a strategic performance management tool that helps enterprises to translate their IT vision and strategy into operational objectives and measures. The IT BSC consists of four dimensions: customer, financial, internal, and learning and growth. The customer dimension focuses on how well IT meets the needs and expectations of its customers and stakeholders. Delivery of I&T services in line with business requirements is one of the 17 generic alignment goals defined by COBIT that supports the customer dimension.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System

 The number of focus areas describing a certain governance topic or issue that can be addressed by governance objectives is virtually unlimited. Focus areas are topics or issues that can be addressed by governance objectives, such as digital transformation, cybersecurity, privacy, etc. Focus areas can be defined by any stakeholder or group within or outside the enterprise, depending on their needs and interests. COBIT provides examples of some common focus areas, but they are not exhaustive or prescriptive.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

 A governance or management objective always relates to a single process. A governance or management objective is a desired outcome or result of a governance or management activity for information and technology. A process is a set of interrelated or interacting activities that transform inputs into outputs. A process can be described by its purpose, goals, practices, activities, inputs, outputs, roles, metrics, etc. A governance or management objective always relates to a single process by defining its purpose and goals, as well as providing guidance on how to perform it effectively and efficiently.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives