Authentic APICS Certification Exam CTSC Questions Answers

a flat structure is the most appropriate organizational structure for a small start-up company.A flat structure is defined as "a type of organizational structure that has few or no levels of middle management between the employees and the executives"1.A flat structure allows for more direct communication, collaboration, and decision-making among the employees and the leaders, which can enhance innovation, agility, and responsiveness in a start-up environment12.A flat structure also reduces bureaucracy, hierarchy, and overhead costs, and empowers the employees to take more ownership and initiative in their work12.A flat structure is suitable for a small start-up company that has a simple and flexible business model, a lean and cross-functional team, and a customer-centric and value-driven culture12.

Process mapping is the term used to describe the creation of a diagram of the workflow of a production or service that includes standardized symbols, inputs, and outputs.Process mapping is a tool of management that visually depicts the flow of work and the steps and people involved in a business process3.Process mapping can help communicate how a process works in a concise and straightforward way, identify inefficiencies or areas of improvement, and document or train the process12.Process mapping uses visual representations, such as basic symbols, to describe each element in the process, such as rectangles for activities, arrows for direction of flow, diamonds for decisions, and ovals for start and end points24.

According to the ASCM CTSC Exam Content Manual, one of the first steps in initiating a digital supply chain transformation is to “identify the business drivers and opportunities for transformation, and prioritize them based on their potential impact and feasibility” (p. 15). This helps the company’s leadership to align the transformation objectives with the strategic goals of the organization, and to allocate resources accordingly. The other activities mentioned in the options are also important, but they should be done after the initial identification and prioritization of the areas of the business that can benefit the most from the transformation.