C1000-189 Exam Dumps - IBM Instana Observability Questions and Answers

Access to Instana's REST API is secured using authorization tokens—an industry-standard best practice for API authentication and traceability. IBM documentation says: "A personal or team API token is required to authenticate REST API calls."

Tokens serve as credentials embedded in HTTP headers on each request, providing both identity and access control for the API consumer. Tokens are mandatory; without a valid token, any API requests are denied with a 401 Unauthorized error, regardless of whether a tool (such as CURL) is used. Tokens can be scoped for individual users (personal tokens) or teams (team tokens), enabling granular tracking and revocation as part of enterprise security policies. API tokens are generated from the Instana UI under the profile or team section. Cookies and raw client libraries (e.g., Python) are not authentication methods for Instana APIs.

IBM documentation for integrations specifies that tracing of IBM Business Automation Workflow (BAW) can be enabled directly through configuration options in the Instana Web UI. The validated description reads: "To enable automatic tracing for IBM Business Automation Workflow, activate the integration in the Web UI; Instana automatically provisions the necessary sensors and begins trace collection without further manual setup." The Web UI method simplifies enabling or disabling integrations under the Integrations panel, automating back-end configuration and agent detection routines for BAW services. Additional software installation or manual configuration.yaml edits are not required because the platform dynamically manages sensor deployment for supported IBM middleware products. Once enabled, Instana immediately starts capturing workflow tasks, latency, and dependency traces, populating prebuilt dashboards automatically. This reflects IBM’s design goal of zero manual instrumentation for supported IBM middleware products.

Based on IBM Instana documentation review, Incidents are the event type that triggers alerts when end users are impacted. The official IBM documentation states: "An incident helps you to understand situations impacting your edge services and critical infrastructure... Incidents are created as soon as Instana detects either a key performance indication (KPI) is breached on an edge service, or a critical infrastructure issue." However, the documentation also clarifies: "An issue is an event that is triggered if something out of the ordinary happens... An issue by itself does not trigger an alert, Instana simply notes that it happened. Should the service to where this system is connected behave badly, this issue is part of the incident." Critical issues can trigger alerts and may impact end users, but Incidents are specifically designed to represent situations where end-user-facing services (edge services) are impacted. The answer is B. Incident as the primary event type for end-user impact alerts.

Enabling advanced features in Instana Self-Hosted Custom Edition requires administrators to add or adjust feature flags in the core configuration file, as per IBM's setup documentation. Specifically: "Feature enablement in Instana Self-Hosted Custom Edition is controlled via feature flags set in the core configuration file, allowing platform-wide updates at startup." Modifying deployment settings may affect resources or endpoints but does not toggle internal features. Unit-level configuration affects only specific microservices, not centralized capabilities. Restarting the backend is necessary after changing configuration but is not itself a feature-enabling action. The central core configuration file, located under the main configuration directory, contains comprehensive toggles for features spanning UI, backend, and data processing pipelines. Only changes made here and saved with appropriate syntax will activate platform features on next start or reload.

According to the IBM Instana Observability documentation, an air-gapped installation is required when your environment is disconnected from the internet or has no access to external networks. The documentation states: "Air-gapped and restricted environments require deploying Instana without any connection to public repositories or backend services, assuring full isolation for compliance and regulatory requirements." The air-gapped setup ensures sensitive data or system configurations are never exposed outside the organization's internal trusted boundaries, making it mandatory for government, defense, or tightly regulated industries. Standard installation processes, including auto-update features and remote license verification, are replaced in air-gapped deployments with manual artifact and key management, as file transfers and package updates must be handled strictly within the controlled environment. The option described in B (high-speed internet) or D (unrestricted internal transfer) does not trigger air-gapping, while option A may require proxy or firewall configuration but is not entirely air-gapped unless full external access is blocked.

IBM’s product migration matrix for Instana confirms strict usage boundaries between different self-hosted editions. The documentation clarifies: "Instana Self-Hosted Standard Edition does not support migration of data from the Self-Hosted Classic Edition." Each edition uses different architectural components, storage formats, and telemetry databases. Therefore, upgrading from Classic to Standard Edition requires a fresh install, without direct movement of monitoring history or historical configuration. Upgrades are only supported within the same product branch, ensuring compatibility and stability. Attempting migration from the Classic Edition is unsupported and risks operational deviation. Standard Edition can be newly installed but not upgraded from the Classic base, as per IBM’s verified change and upgrade path guidance.

Audit logging is a core component of security compliance within IBM Instana. The Access Logs, a section under Audit Logs, are specifically designed to capture and display authentication-related events. IBM states: "Access logs in Instana record user login and logout activity, including timestamps, user IDs, and source IP addresses." This capability supports auditing, regulatory needs, and incident response by ensuring verifiable tracking of system access. Instana separates audit events into categories for clarity: user actions, configuration edits, and security operations, with host-based access details residing in the ‘Access Logs’ view. This delineation enables administrators to spot unauthorized or suspicious access attempts quickly. Additions of new users or API tokens fall under distinct event categories (‘User Management’ and ‘API Audit Logs’) but not under the Access logs specifically. Through its clear segregation of logs by purpose, Instana ensures that organizations maintain compliance with frameworks like ISO 27001, SOC 2, and internal IT governance policy, as access auditability provides both transparency and accountability across multi-user environments.

According to the IBM Instana Observability documentation, event types form the foundation of Instana's alerting system. When configuring new alerts, users can select event categories such as Incidents, Offline, or Changes. The documentation specifies: "Instana alerts are triggered by event conditions derived from incidents (performance degradations), offline detections (component unavailability), and changes (deployment or configuration actions)." Incidents indicate performance or reliability degradation impacting users, Offline events represent disconnected sensors or hosts, while Changes capture deployments or configuration modifications influencing performance. Combining these event types enables contextual alerts and reduces noise by differentiating between symptoms and root causes. Other listed options refer either to data processing concepts (Timers, Counters) or monitoring inputs (Requests, Tracing), not supported as Instana alert event types. These verified categories are consistent across versions 1.0.277 through 1.0.307.

The primary configuration file specifying Instana server connection parameters for the host agent is com.instana.agent.main.sender.Server.cfg. The IBM documentation affirms: "The Server.cfg file inside the agent’s configuration directory defines backend connection endpoints, ports, and security tokens to communicate with the Instana backend or cluster installation." This file is referenced on agent startup and dictates host-server routing, clustering, authentication, and TLS endpoints. Other config files control agent properties or log shipping, not backend connectivity. Editing Server.cfg is the recommended method for specifying on-premises, private cloud, or SaaS endpoints for all monitored agents.

According to the official IBM Instana Observability documentation (v1.0.304), retention policy settings in Custom Edition are NOT configured in a custom resource called "StorageConf." Instead, they are configured as properties within the CoreSpec of the Core custom resource. The documentation explicitly states: "Overwriting the default retention settings is optional and should only be done consciously. These retention setting values are configured as properties in the CoreSpec." The actual configuration looks like this:

text

kind: Core

metadata:

name: instana-core

namespace: instana-core

spec:

properties:

- name: retention.metrics.rollup5

value: "86400"

- name: config.appdata.shortterm.retention.days

value: "7"

- name: config.synthetics.retention.days

value: "60"

The retention policies for infrastructure metrics, application data, and synthetic monitoring are all configured as properties within the Core spec, not in a separate "StorageConf" custom resource. "StorageConf" refers to storage configurations for raw spans (S3, GCS, Azure), not retention policies.