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C_C4H510_21 Exam Dumps - SAP Certified Application Associate Questions and Answers

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Questions 4

Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

Options:

A.

Scoping is the process of matching your individual business requirements to predefined solution capabilities.

B.

Scoping is automatically generated by the system based on your fine-tuning decisions.

C.

The activity list is automatically generated by the system based on your scoping decisions.

D.

Fine-tuning is the process of generating the activity list by answering questions about which business processes will

implemented.

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Questions 5

What can the service categories in the service catalog be used for? Note: There are 3 correct answers to this question.

Options:

A.

Determining fine-tuning settings

B.

Controlling responsibility

C.

Controlling validity of the service catalog

D.

Reporting

E.

Determining service level assignments

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Questions 6

Which tool do you use to determine a service ticket processing team, based on conditions?

Options:

A.

SLA determination

B -Ticket routing rule

B.

Data Workbench

C.

Delegation rules

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Questions 7

Which tool would you use to create high data volumes in SAP Service Cloud?

Options:

A.

Data Workbench

B.

Job Manager

C.

Form Templates

D.

Mass data maintenance

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Exam Code: C_C4H510_21
Exam Name: SAP Certified Application Associate - SAP Service Cloud 2111
Last Update: Apr 28, 2024
Questions: 117
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