CPTD Exam Dumps - ATD Talent Development Questions and Answers

Process map

Pareto chart

Fishbone diagram

Cause-effect diagram

Build a business strategy

Ask to attend senior strategy sessions

Implement a governance board

Ask senior leaders which programs to retain

Compare the amount of money spent on the program with that spent on other training programs

Review end-of-course evaluations to assess participant reactions

Show how the training program contributed to the achievement of business objectives

Demonstrate how the training program improved on-the-job performance

Locate information sources

Determine the organization's needs

Choose an information-gathering system

Compile, confirm, and circulate documents

First link the IDP framework to the organization's mission statement; second collect and share data to show executives the impact of IDPs on employee skills development and attrition

First, create an IDP framework that links to the organization's business strategy; second, support and educate managers on their role as they initiate the process with their direct reports

First, create a company-wide communications plan to promote the program launch; second, educate employees on goal-setting best practices as they complete their IDPs

First, create an IDP framework and formal check-in timeline; second require managers to submit IDP progress reports on a quarterly basis or risk having their network access blocked

Identify people who are resisting the changes and help them see what is needed to make the change happen.

Secure a commitment from key stakeholders and leaders within the organization to help lead the change.

Develop a summary of how the change will support the organization's values and provide improvements.

Link organizational goals, employee recruitment, training, and performance reviews to the desired change.

Course of reaction

Immediate response

Fight-or-flight impulse

Self-awareness

Offer to assist with disciplinary actions.

Discuss the best ways for the team to collaborate.

Propose a training solution.

Ask for clarification of each department's role.

Explain the TD department's process for creating training.

Recommend rewriting compliance policies.

Articulate the TD professional's role in this situation.

Research other organizations' TD strategic plans and best practices

Create a mission and vision statement for the department that supports the organization's strategic plan

Research the business model, objectives, goals, and drivers for the organization

Evaluate how the organization's culture will help or hinder the deployment of the strategic plan

Management is a social construct and built on a foundation of informal relationships

Strong relationships among team members provide the best return on investment (ROI) for the department

A sense of shared ownership and effective inclusion create the foundation of a strong team

Support from key stakeholders cannot be obtained without establishing strong relationships first