The authority for customer audits at a supplier’s facility is typically outlined in contracts or purchasing agreements.
These documents specify the terms and conditions under which the supplier agrees to allow audits by the customer.
Quality management system documents and certificates of conformance do not usually grant audit authority.
References: The ASQ "Auditing Handbook" and ISO 9001 standards emphasize that contractual agreements define the rights and obligations regarding audits.
Question # 55
The relationship between factors can be displayed using which of the following tools?
A Matrix Diagram is a tool used to display the relationship between different factors. It helps in identifying and analyzing the presence and strength of relationships among two or more sets of items. This tool is valuable in quality management as it can help identify the factors that are most influential in a process, thereby assisting in prioritizing areas for improvement.References:
