Free PEGACPLSA88V1 Pegasystems Updates

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Question 48

When do you use the load-datapage activity method?

Options:

To refresh a data page

To queue the data page for a default agent

To initiate the loading of a data page

To run a connector asynchronously

Question 49

A Customer Service application requires customer data assembled from multiple external systems. The customer data is captured by a parent case. Subcases of that parent case need to reference the same customer data.The customer data must be as current as possible.

Which two options are used as part of the solution? (Choose Two)

Options:

Have each subcase load a portion of the customer data prior to updating the parent case.

Use the Snapshot data access pattern to capture the customer data prior to subcase spin off.

Load the customer data in parallel using the Load -Data Page and Connect-Wair methods.

Use the System of Record (SOR) data access pattern when capturing the customer data.

Question 50

You oversee a medium-size development team. Some of the team members and new to Pega and are working on features in a separate branch.

What are two ways you can ensure that the rules the team creates adhere to best practices? (Choose Two)

Options:

Run 1 rarer on each new rule in the branch that new team members check in to identify any failures in rule execution.

Leverage the branch review feature to have senior team members validate the branch contents.

Use Pega Log Analyzer to locate any exceptions in the branch associated with the new team members.

Review the branch quality to identify any rules with guardrail warnings.

Question 51

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.

MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.

Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

Options:

Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.

Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.

Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.

Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

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