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GE0-803 Exam Dumps - Genesys GCP8 Questions and Answers

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Questions 4

Which types of DNs in SIP Server must be created to forward INVITES to-and-from GVP?

Options:

A.

Voice Over IP Service

B.

Extension

C.

Trunk

D.

Trunk Group

E.

All of the above

F.

None of the above

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Questions 5

Which process of EMPS communicates with the dispenser?

Options:

A.

SPS A-Self-Service Provisioning Server

B.

SPM A-Self-Service Provisioning Manager

C.

SCI - Solution Control Interface

D.

SCA - Self-Service Configuration Agent

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Questions 6

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default

Route Number is used when __________.

Options:

A.

IVR Server is unable to contact the Solution Control Interface (SCI)

B.

IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is

unable to find an agent number to which it can route the call

C.

IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

D.

IVR Server component cannot communicate with the Web Server

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Questions 7

Refer to the I-Server client log entry. What event might have occurred to cause this log entry?

Options:

A.

IVR Server Client or Genesys Queue Adapater cannot connect to the IVR Server.

B.

CNSocket has already been initialized

C.

Wrong Dialogic port was selected

D.

VCS/IPCS has not yet been installed

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Page: 1 / 4
Exam Code: GE0-803
Exam Name: Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)
Last Update: May 14, 2024
Questions: 122
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