Sales-Admn-202 Exam Dumps - Salesforce Administrator Questions and Answers

 Requirement:

Deploy Price Rules with Lookup Queries that reference a new Rental Rates object.

 Best Practices for Deployment Order:

Step 1: Rental Rates: Deploy the object and data it references first to ensure lookup data is available.

Step 2: Price Rules: Deploy Price Rules to establish the logic governing pricing calculations.

Step 3: Price Conditions: These evaluate criteria for the rules to execute.

Step 4: Lookup Queries: Queries must reference both the object and conditions, so deploy them after both.

Step 5: Price Actions: Set last to ensure that the actions triggered by the rules execute correctly.

 Why Other Options Are Incorrect:

A, B, D: Deploying Lookup Queries or Price Actions before Rental Rates or Price Rules may cause execution errors due to missing references.

 Salesforce CPQ Reference:

Best practices for deploying CPQ Price Rules and Lookup Queries are detailed in Salesforce documentation ​.

 Scenario:

Product A has no Subscription Pricing, while Product B uses Percent of Total with a shared category.

During renewal, Product A has a Net Total of zero.

 Reason:

When the Renewal Model is set to Asset-Based, only assets tied to the Contract are included in the renewal.

Since Product A has no Subscription Pricing, it is not treated as a subscription and thus has a Net Total of zero.

 Why Other Options Are Incorrect:

B: Product A is not pre-owned in this scenario.

C: The Include Net-New Products in Maintenance setting applies to maintenance scenarios, not standard renewals.

D: Asset Conversion determines asset behavior, not renewal totals.

 Salesforce CPQ Reference:

Renewal behaviors with Asset-Based Models are covered in CPQ Renewal Settings Documentation ​.

 Hierarchy of Discount Schedule Application:Salesforce CPQ applies Discount Schedules based on object precedence.

Contracted Price: Overrides Discount Schedules at the Product or Feature level when specific pricing agreements are in place for an Account.

Product Option: A Discount Schedule on a Product Option takes precedence over one defined at the Product Feature level.

 Key Configurations:

Contracted Price: Navigate to the Contracted Price record and add the Discount Schedule.

Product Option: Assign the Discount Schedule on the Product Option record.

 Validation:

Test configurations to confirm the Discount Schedule is applied at the appropriate level and overrides the Feature-level Discount Schedule.

 Requirement:

Hide products with the Product Family "Software" when a Configuration Attribute is set to "Perpetual."

 Solution:

Use an Error Condition to evaluate the Product Family value on the Product Option record.

Configure a Product Action to Show all products except those with the Product Family "Software."

 Mechanism:

The Error Condition evaluates the Configuration Attribute's value against the Product Option.

The Product Action ensures visibility is dynamically controlled based on the evaluated condition.

 Salesforce CPQ Reference:

Error Conditions and Product Actions are key components of Product Rules in CPQ to implement dynamic product behavior ​.

 Scenario:

Original subscription: $600 Net Unit Price × Quantity 10 × 24 months = $14,400.

Refund: Ten months into the contract, 14 months remain unused.

 Calculation:

Refund amount = ($600 × 10 × 14) ÷ 24 = -$3,500.

Amended subscription refund (Quantity = 0): 14 months refund prorated = -$2,500.

 Why Other Options Are Incorrect:

A, C, D: The refund calculations either overstate or understate the prorated refund based on the subscription term and remaining months.

 Salesforce CPQ Reference:

Prorated refunds and subscription amendments are explained in CPQ Subscription Pricing Documentation ​.

 Scenario:

A tiered pricing structure requires different amounts to be applied based on the quantity purchased.

 Solution:

Use a Discount Schedule with:

Type = Slab: Ensures different price amounts are applied for each tier.

Discount Unit = Amount: Specifies fixed dollar values for each tier.

 Why Other Options are Incorrect:

A, B: Block pricing is unsuitable because the requirement is tier-based, not fixed blocks.

C: Range type does not handle tiered pricing accurately.

 Salesforce CPQ Reference:

Discount Schedules with Slab type are detailed in CPQ Discounting Guidelines ​.

Requirement:

Implement a price change for Product A when its quantity exceeds 10.

Solution:

Price Conditions:

Verify that the product is Product A.

Check that the quantity of Product A exceeds 10 using a Summary Variable.

Price Action:

Inject the value $50 into the Unit Price field for Product A.

Why Other Options Are Incorrect:

B, C, D: These options involve unnecessary actions, such as injecting values into the Quantity field, which is unrelated to the requirement.

Salesforce CPQ Reference:

Configuring Price Rules with Conditions and Actions for specific scenarios ​.

 Requirement:

Notify users in the Quote Line Editor when approval is required to discourage excessive discounting.

 Solution:

Use a Product Rule with Alert Action to display a notification or message in the Quote Line Editor when a user exceeds predefined discount thresholds.

 Why Other Options Are Incorrect:

A: Validation Rules prevent actions but do not notify users.

B: Filter Rules are used for restricting product selection, not notifications.

D: Selection Rules govern product compatibility and are irrelevant here.

 Salesforce CPQ Reference:

Alert actions in Product Rules are outlined in CPQ Product Rule Configuration

 Requirement:

Ensure the Warranty Period from the Product is correctly transferred to the Asset record.

 Solution:

Create a twin field on the Quote Line because:

The Quote Line stores product-specific information during quoting.

When the Quote is contracted, the twin field ensures the value is passed to the Order Product and then to the Asset record.

 Why Other Options Are Incorrect:

A: The Product Option is used within bundles and does not directly transfer to the Asset.

B: The Order Product receives data from the Quote Line, so the twin field must originate there.

C: The Opportunity Product is not involved in the CPQ twin field data flow.

 Salesforce CPQ Reference:

Twin fields and their data flow from Quote Line to Asset are detailed in CPQ Field Mapping Documentation ​.