Authentic CompTIA Certification Exam 220-1202 Questions Answers

The first step the CFO should take is to verify the VPN status. When working remotely, access to internal resources such as databases, file servers, and accounting systems typically requires a secure Virtual Private Network (VPN) connection. Without an active VPN tunnel, the application cannot reach internal database servers, resulting in connection errors.

According to the Quentin Docter – CompTIA A+ Complete Study Guide, database connectivity issues during remote work are most commonly caused by missing or disconnected VPN sessions. Internal applications are often restricted to private IP ranges that are inaccessible over the public internet.

The Travis Everett & Andrew Hutz – All-in-One Exam Guide highlights that VPNs are designed to extend the corporate network securely to remote users. If the VPN is disconnected, authentication to internal services will fail even if the application itself launches correctly.

The Mike Meyers / Mark Soper Lab Manual further explains that restarting the PC or updating the application does not resolve network-path issues. Returning to the office is unnecessary if secure remote access is functioning as designed.

Because the error specifically indicates an inability to connect to a database—and not a corrupted application—the most logical and efficient first troubleshooting step is to confirm that the VPN is connected and authenticated.

When an OS reaches its end of life (EOL), it no longer receives updates or support, including critical security patches.

From the Quentin Docter Study Guide:

“End-of-life means the manufacturer no longer supports the OS with updates or security patches, which exposes systems to vulnerabilities unless upgraded”.

All-in-One Exam Guide adds:

“End-of-life notifications serve as a final warning that continued use of the OS will be insecure and unsupported. It’s crucial for administrators to plan migration”.

The correct answer is A. Browser notifications . The clue is that the browser process appears in Task Manager when the ads appear, but the anti-malware scan finds nothing. This points to allowed browser push notifications rather than an installed malware infection. Quentin Docter’s Complete Study Guide explains that browser push notifications can be abused when a user is tricked into allowing notifications from a malicious site. The site can then push notifications to the operating system that look like system messages or advertisements. The guide also recommends periodically reviewing which sites are allowed to send notifications. A browser hijacker usually changes browser behavior such as search engines, home pages, or redirections. Browser cache stores website files but does not normally generate persistent malicious notifications. A remote access Trojan would involve unauthorized remote control, not simply browser-generated ad notifications with no malware scan result.