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CIS-EM Exam Dumps - ServiceNow CIS-Event Management Questions and Answers

Question # 14

What applications are included in the ITOM Health solution?

Choose 3 answers

Options:

A.

Cloud Provisioning and Governance

B.

Health Log Analytics

C.

Agent Client Collector

D.

Discovery

E.

Service Mapping

F.

Event Management

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Question # 15

Where can you look to determine what event rule created an alert? (Choose two.)

Options:

A.

Alert Activity

B.

Event Additional Information

C.

Event Processing Notes

D.

Alert Message Key

E.

Alert Source

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Question # 16

By default, the Alert Console displays what type of alerts?

Options:

A.

All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

B.

All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

C.

All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode

D.

All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

E.

All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

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Question # 17

A Service is not viewable in Operator Workspace. What could be the issue?

Options:

A.

The service is a manual service

B.

The service is not set to operational

C.

The service was created through Service Mapping

D.

The service is a technical service

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Question # 18

Which attribute within an event needs to be exactly the same to allow for deduplication?

Options:

A.

Metric Name

B.

Message Key

C.

Type & Node

D.

Description

E.

Correlation ID

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Question # 19

How would you ensure the quality of data in your Configuration Management Database (CMDB) over time?

Options:

A.

Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)

B.

Only use the ServiceNow Discovery application to populate your CMDB

C.

Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)

D.

Having well-defined Identification, Reconciliation, and Relationship rules

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Question # 20

What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?

Options:

A.

Metric Registration

B.

Metric Config Rules

C.

Metric Type Actions

D.

Metric to CI

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Question # 21

The correct regex to capture the name of the server in “the server webserver3.domain.com is down” would be:

Options:

A.

.*(\w+\.\w+\.\w+).*

B.

The server (.*)\s.*

C.

.*\s(\w+\.\w+\.\w+).*

D.

the server (.*).*

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Question # 22

Where would you look to find and troubleshoot transactions and events that occur on your ServiceNow instance?

Options:

A.

em_event table

B.

System log module

C.

Event Mangement dashboard

D.

State management logs module

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Question # 23

In default configuration using baseline connectors, how often is event data collected from event sources?

Options:

A.

Once every minute

B.

Every 2 minutes

C.

Twice every minute

D.

Every 5 minutes

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Exam Code: CIS-EM
Exam Name: Certified Implementation Specialist - Event Management Exam
Last Update: Jun 24, 2025
Questions: 115
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