Consumer-Goods-Cloud-Accredited-Professional Exam Dumps - Salesforce Consumer Goods Cloud Questions and Answers

In the Consumer Goods Cloud data model, several objects are linked to the Product2 object. These include Assortment Product, Assessment Task Product, and Promotion Product. This linkage is essential for comprehensive product management within the Consumer Goods Cloud.

Assigning the Shipment object to the user enables the listing of items in the delivery task, as this object tracks the movement of products from warehouses to retail locations.

A merchandiser can perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment by using the Salesforce Mobile App. The Salesforce Mobile App is a mobile version of Salesforce that allows users to access and use various features and tools on their mobile devices. A check-in is a feature that allows users to record their arrival at a location, such as a retail store, by using their device’s GPS. A check-in can be performed by tapping the Check In button on the visit record in the Salesforce Mobile App. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.

The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

Warehouse agents manually entering router barcode and shipment tracking numbers requires a human task in Order Management. Salesforce best practice:

Use a Manual Task Orchestration Item when human input is required.

Launch an OmniScript to capture structured data, validate inputs, and update Fulfillment data.

Why the others are incorrect:

A (Flow) – Flows are not the recommended UI for OM tasks; OmniScripts provide better control, validations, dynamic forms, and DC/CPQ consistency.

B (Push Event) – Push tasks send tasks to external queues/systems, not internal warehouse agents.

C (Autotask) – Auto Tasks run without human interaction, so cannot capture barcodes manually.

Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.

Once a production data load is completed in Communications Cloud, Salesforce’s public data-migration and go-live readiness recommendations emphasize two mandatory activities: (1) remediation of failed records, and (2) validation of loaded data. These activities ensure that production contains a complete, accurate, and trusted data set before the system is opened to business users.

Option B – Analyze and resolve any errors and re-load failed records

Even if a full-data migration completed successfully in a Full Copy sandbox, the production environment may still produce new failures due to data differences, unexpected validation rules, org-specific automation, or sequence dependencies. Salesforce migration best practices require analyzing the error logs generated by Data Loader, Bulk API, or middleware, correcting failed data, and performing targeted reloads. No migration is considered complete until every failed record has been addressed. This is a standard post-migration requirement in Communications Cloud given the volume and interdependencies between Accounts, Subscriptions, Service Accounts, Billing Accounts, Premises, Assets, Orders, and Fulfillment objects.

Option D – Validate volumes and spot-check correctness

After the load finishes, the consultant must validate that record counts in production exactly match expected totals from source systems, including number of Accounts, Billing Accounts, Service Accounts, Subscriptions, Premises, and Assets. Salesforce also recommends targeted spot checks—opening individual customer records, ensuring relationships are correct, asset hierarchies are intact, and subscription data is consistent. This ensures data integrity before cutover and user access.

Incorrect options:

A – Salesforce does not provide a data load report via support case; all logs come from the tools used during migration.

C – You cannot assume “all errors were resolved earlier.” Every production load must be validated, and new issues frequently occur during the final cutover.

Therefore, the correct post-production-load actions are B and D.

The Shipment object is specifically designed for managing direct store delivery processes, tracking the movement of goods from distribution to retail locations.

In Retail Store KPIs, you can define the assessment indicator definition that must be captured for a store group. Because the assessment indicator definition is associated with assessment task definition and store groups to stores, Retail Store KPIs are the link between a store and the tasks to be performed at a store. You can also define the expected values of an assessment indicator definition in Retail Store KPIs

Survey invitations associated with the visit, the Retail Store, and the Store Primary Contact are three survey invitations that are displayed in the In-Store Survey task during a visit. These survey invitations are relevant to the context of the visit and can help users to collect feedback from the store staff or customers. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.