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Complete C_C4H510_04 SAP Materials

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Question 16

Which of the following actions are necessary to successfully use installed bases in service tickets? Note: There are 2 correct answers to this question.

Options:

A.

At least one service object needs to be assigned.

B.

A service contract is active.

C.

A customer needs to be assigned.

D.

Address mismatches must be corrected first.

Question 17

What objects can be used to define work distribution rules? Note: There are 2 correct answers to this question.

Options:

A.

Employees

B.

Territories

C.

Incidents

D.

Service agents

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Exam Code: C_C4H510_04
Exam Name: SAP Certified Application Associate - SAP Service Cloud 2011
Last Update: May 5, 2024
Questions: 114
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