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Salesforce Sales-Cloud-Consultant Online Access

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Question 28

A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined.

Which project management methodology should a consultant recommend to ensure the implementation is successful?

Options:

A.

Six Sigma

B.

Waterfall

C.

Prince2

D.

Agile

Question 29

The sales team at Cloud Kicks has been late meeting deadlines on a specific project

and has missed multiple project meetings.

What should the consultant recommend to the project manager?

Options:

A.

Revisit the communication plan and set up more frequent touch points with the customer.

B.

Setup a requirements workshop and get sign-off.

C.

Write a solution design and get sign-off so the build phase can start.

D.

Ask what the customer would like the solution to be and demo it to them at the end of the build phase.

Question 30

A consultant for Cloud Kicks is migrating data from an on-premise system to Salesforce. The consultant has imported.

Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW,

What could be causing these records to fail?

Options:

A.

Updates to child records that have the same parent records are being processed simultaneously.

B.

Contact records should be imposed in the same data batch as Account records.

C.

An Apex Trigger on the Account object is firing on insert and causing the Contact import to fail.

D.

The consultant has incorrect permissions to import data using Data Loader.

Question 31

Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.

Which Salesforce functionality should the consultant recommend to meet the requirement?

Options:

A.

Create Opportunity Teams to manage Tasks.

B.

Leave the Task's Assigned To held bank

C.

Use workflows to create a Task for each team member.

D.

Assign Tasks to a queue to share work efficiently.

Page: 7 / 22
Exam Name: Certified Salesforce Sales Cloud Consultant (SU24)
Last Update: Sep 19, 2024
Questions: 302
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