Scenario 3: Rebuildy is a construction company located in Bangkok.. Thailand, that specializes in designing, building, and maintaining residential buildings. To ensure the security of sensitive project data and client information, Rebuildy decided to implement an ISMS based on ISO/IEC 27001. This included a comprehensive understanding of information security risks, a defined continual improvement approach, and robust business solutions.
The ISMS implementation outcomes are presented below
•Information security is achieved by applying a set of security controls and establishing policies, processes, and procedures.
•Security controls are implemented based on risk assessment and aim to eliminate or reduce risks to an acceptable level.
•All processes ensure the continual improvement of the ISMS based on the plan-do-check-act (PDCA) model.
•The information security policy is part of a security manual drafted based on best security practices Therefore, it is not a stand-alone document.
•Information security roles and responsibilities have been clearly stated in every employees job description
•Management reviews of the ISMS are conducted at planned intervals.
Rebuildy applied for certification after two midterm management reviews and one annual internal audit Before the certification audit one of Rebuildy’s former employees approached one of the audit team members to tell them that Rebuildy has several security problems that the company is trying to conceal. The former employee presented the documented evidence to the audit team member Electra, a key client of Rebuildy, also submitted evidence on the same issues, and the auditor determined to retain this evidence instead of the former employee's. The audit team member remained in contact with Electra until the audit was completed, discussing the nonconformities found during the audit. Electra provided additional evidence to support these findings.
At the beginning of the audit, the audit team interviewed the company’s top management They discussed, among other things, the top management's commitment to the ISMS implementation. The evidence obtained from these discussions was documented in written confirmation, which was used to determine Rebuildy’s conformity to several clauses of ISO/IEC 27001
The documented evidence obtained from Electra was attached to the audit report, along with the nonconformities report. Among others, the following nonconformities were detected:
•An instance of improper user access control settings was detected within the company's financial reporting system.
•A stand-alone information security policy has not been established. Instead, the company uses a security manual drafted based on best security practices.
After receiving these documents from the audit team, the team leader met Rebuildy’s top management to present the audit findings. The audit team reported the findings related to the financial reporting system and the lack of a stand-alone information security policy. The top management expressed dissatisfaction with the findings and suggested that the audit team leader's conduct was unprofessional, implying they might request a replacement. Under pressure, the audit team leader decided to cooperate with top management to downplay the significance of the detected nonconformities. Consequently, the audit team leader adjusted the report to present a more favorable view, thus misrepresenting the true extent of Rebuildy's compliance issues.
Based on the scenario above, answer the following question:
Question:
Based on the last paragraph of Scenario 3, what did the audit team leader commit?
You are an experienced ISMS audit team leader conducting a third-party surveillance audit of an internet services provider. You are reviewing the organization's risk assessment processes for conformity with ISO/IEC 27001:2022.
Which three of the following audit findings would prompt you to raise a nonconformity report?
You are an experienced ISMS audit team leader, assisting an auditor in training to write their first audit report.
You want to check the auditor in training's understanding of terminology relating to the contents of an audit report and chose to do this by presenting the following examples.
For each example, you ask the auditor in training what the correct term is that describes the activity
Match the activity to the description.
Question
A retail company experienced a malware infection that bypassed its existing security measures. To minimize damage, remove the malware, and restore affected systems to normal operation, what type of controls should the company implement?
After analyzing the audit conclusions, Company X decided to accept the risk related to one of the detected nonconformities. They claimed that no corrective action was necessary; however, their decision was not documented. Is this acceptable?
Which two of the following work documents are not required for audit planning by an auditor conducting a certification audit?
You are conducting an ISMS audit in the despatch department of an international logistics organisation that provides shipping services to large organisations including local hospitals and government offices. Parcels typically contain pharmaceutical products, biological samples, and documents such as passports and driving licences. You note that the company records show a very large number of returned items with causes including misaddressed labels and, in 15% of cases, two or more labels for different addresses for the one package. You are interviewing the Shipping Manager (SM).
You: Are items checked before being dispatched?
SM: Any obviously damaged items are removed by the duty staff before being dispatched, but the small profit margin makes it uneconomic to implement a formal checking process.
You: What action is taken when items are returned?
SM: Most of these contracts are relatively low value, therefore it has been decided that it is easier and more convenient to simply reprint the label and re-send individual parcels than it is to implement an investigation.
You raise a nonconformity against ISO 27001:2022 based on the lack of control of the labelling process.
At the closing meeting, the Shipping Manager issues an apology to you that his comments may have been misunderstood. He says that he did not realise that there is a background IT process that automatically checks that the right label goes onto the right parcel otherwise the parcel is ejected at labelling. He asks that you withdraw your nonconformity.
Select three options of the correct responses that you as the audit team leader would make to the request of the Shipping Manager.
Scenario 2
Knight is an electronics company based in Northern California, the US that develops video game consoles. With over 300 employees globally, Knight is celebrating its fifth anniversary by launching the G-Console, a next-generation gaming system aimed at international markets. G-Console is considered to be the ultimate media machine of 2021, and it will give players the best gaming experience. The console pack will include a pair of VR headsets, two games, and other gifts.
Over the years, the company has developed a strong reputation for integrity, honesty, and respect toward their customers. Besides being a very customer-oriented company, Knight also gained wide recognition within the gaming industry because of its quality.
As one of the leading video game console developers in the world, Knight often finds itself a target for malicious activities. Therefore, it has implemented an information security management system (ISMS) based on ISO/IEC 27001, and its scope was communicated to employees of the company over a weekly meeting.
Recently, however, Knight experienced a security breach when hackers leaked proprietary information. In response, the incident response team (IRT) immediately began a thorough investigation of the system and the specifics of the incident. Initially, the IRT suspected that employees may have used weak passwords, allowing hackers to easily access their accounts. Upon further investigation, it was revealed that the hackers captured traffic from the file transfer protocol (FTP), which transmits data using clear-text passwords for authentication.
In light of this security incident, and following the IRT’s recommendations, Knight decided to replace the FTP with Secure Shell (SSH) protocol. This change ensures that any captured traffic is encrypted, significantly improving security.
After implementing these changes, Knight conducted a risk assessment to verify that the implementation of controls had minimized the risk of similar incidents. Based on the results of the risk assessment, they chose a risk treatment option to treat the risk.
Question
What does the IRT’s findings about FTP represent in terms of information security?
You received an email requiring you to send information such as name, email, and password in order to continue using your email account. If you do not send such
information, your email account will be disabled. What does this scenario present?