You need to implement service-level agreements.
Which type of agreements should you implement?
You need to configure the system to store answers about claims.
Which four actions should you perform in sequence? To answer, move all actions from the list to the answer area and arrange them in the correct order.
You need to configure the system so that an email is sent to a manager about the SLAs according to the requirements.
What should you configure?
You are a Dynamics 365 system administrator.
The customer service desk needs to be able to apply service level agreements (SLAs) on demand to customers that do not have SLAs.
You need to determine how SLAs on demand can be assigned.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
TESTED 03 May 2024
Graphical user interface, text, application
Description automatically generated