OMG-OCEB2-FUND100 Exam Dumps - OMG Certification Questions and Answers

In BPMN,parallel flowmeans that more than one path is takensimultaneously. Besides using a Parallel Gateway, one legitimate way is:

Anactivity with multiple outgoing, unconditional Sequence Flows: each such flow is taken when the activity completes, so the paths proceed in parallel.

That is exactly what optionCstates:Multiple unconditional paths exit an activity→ all of them are taken, which starts parallel execution.

OptionA(multiple paths from anexclusivegateway) is not parallel; an exclusive gateway allowsonly oneoutgoing path per token.

OptionB(multiple conditional paths) may or may not create parallelism, depending on which conditions are true; it’s not the canonical way to model parallel flow.

OptionDis invalid because an exclusive gateway cannot have multiple default flows.

Hence,Cis the legitimate way to commence parallel flow.

In OMG-aligned BPM architecture,SOA decouples processes from specific application technologiesby exposing system functions as standardized services.

This allows BPM processes to:

Orchestrate services regardless of underlying technology

Promote reuse, loose coupling, and interoperability

Increase agility and maintainability

OptionBis correct because SOAremoves the tight dependenceof process logic on the specific technologies used in back-end systems.

OptionAdescribes a possible outcome, not the core benefit.

OptionCcontradicts SOA’s goal of standardization and reuse.

OptionDincorrectly implies forced tight integration; SOA actually promotesloosely coupledintegration.

Thus,SOA benefits BPM by separating business processes from application-specific technologies, enabling flexible orchestration.

James F. Chang states clearly that“Business processes are assets of the organization.”

This means organizations must treat processes asmanaged, optimized, and valuable resources, similar to financial or physical assets.

Option B is a reasonable statement butnot the specific principle defined by Chang.

Option C inverts the relationship—processes do not depend on IT, nor does Chang state that IT depends on processes.

Option D is the opposite of BPM thinking; BPM iscontinuous, not a one-time improvement event.

In theObject Management Group (OMG) Business Process Maturity Model (BPMM), each maturity level is characterized by a specific scope of focus and a defined set of process areas.

ForMaturity Level 2 – Managed, BPMM clearly states that the emphasis is on bringing basic management discipline toindividual organizational units where work is performed, typically calledwork units(e.g., departments, teams, projects, operational units).

At this level:

Processes areplanned, performed, monitored, and controlledat thework unit level.

The goal is to ensure that commitments are met, performance is tracked, and issues are managed within these units.

Process areas at Level 2 (such as those concerned with work unit management, performance, and corrective action) explicitly assume that theprimary organizational entity of concern is the work unit, not yet the end-to-end, cross-functional business process.

This is a key distinction in BPMM:

Level 1 (Initial):Work is performed, but processes are ad hoc and largely unmanaged.

Level 2 (Managed):Processes are managedwithin work units. The discipline of basic planning, monitoring, and control is introduced at this local level.

Level 3 (Standardized):Processes becomestandardized and harmonized across the organization, and attention shifts toend-to-end processesthat cut across functional and organizational boundaries.

Higher levels (4 and 5) further institutionalize measurement, predictability, and continuous optimization across these standardized processes.

Given this structure:

Option A – work units

Correct. This is exactly the organizational focus of Level 2 process areas in BPMM.

Option B – business area managers

While business area managers may be involved, BPMM does not define maturity level 2 as focusing on managers as entities; it focuses onwork units as the organizational locusof process management.

Option C – information technology operations

IT operations may constitute a particular type of work unit, but BPMM Level 2 isnot limitedto IT; it is generic to all work units across the enterprise. Therefore, this is too narrow and not aligned with the model’s definition.

Option D – end-to-end product and service offerings

This reflects a Level 3 and above concern, wherecross-functional, end-to-end processesare standardized and managed as a whole. It isnotthe focus of maturity level 2, which is still concentrated on thelocal, work-unitperspective.

Accordingly, based on the OMGBusiness Process Maturity Modelspecification, the process areas atmaturity level 2focus onwork unitsas the primary organizational entities.

Chang defines theprocess owneras the role ultimately accountable for theperformanceof the end-to-end process.

While the process owner may be involved in definition or discovery, theprimary responsibilityis ensuring theprocess performs to required standards.

ThusDis correct.

By BPMN rules,Message Flowsare usedonly between different participants (different Pools). You cannot use a Message Flow between Flow Objects inside the same Pool; inside a Pool you must useSequence Flowinstead. Therefore, optionCstates the valid constraint.

In BPMN, whenexactly oneof several alternative paths is chosen based on a condition (type of issue in the call), anExclusive Gateway (XOR)is used.

OptionCshows the task“Triage Customer Problem”followed by an exclusive gateway that routes the token intooneof three mutually exclusive paths:

Account Access Issue → Account Maintenance Group

Web Site Issue → Web Resolution Group

Add or Change Services → Banking Services Group

OptionDdepicts three parallel outgoing paths directly from the task, which would mean all three groups are engaged simultaneously, which doesnotmatch the scenario. Thus,Cis the correct representation.