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PMI-PMOCP Exam Dumps - PMI Certification Questions and Answers

Question # 14

Senior management at a small company is dissatisfied with project performance and has tasked the PMO with addressing the issue. An organizational project management (OPM) maturity assessment has uncovered significant gaps compared to industry standards.

What should the PMO professional do first?

Options:

A.

Plan training and development programs for project team members to fill the competency gaps.

B.

Develop a roadmap for improving the overall project management maturity within the organization.

C.

Implement agile project management approaches and tools to improve project performance.

D.

Hire experienced and highly skilled project managers to take over underperforming projects.

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Question # 15

A PMO professional has been assigned to create a skills matrix to ensure effective PMO resource allocation.

What action should the PMO professional take to complete this task?

Options:

A.

Consult the latest industry practices and benchmarking reports to guide the skills matrix development.

B.

Collaborate with the PMO team to gather input to develop the skills matrix based on their insights.

C.

Map PMO team members' skills and abilities against the established competency framework.

D.

Discuss with talent recruiters and industry experts to shape the skills matrix through their recommendations.

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Question # 16

The PMO has decided to expand its services by including project prioritization and status reporting to better visualize project execution.

Which action should the PMO professional take next?

Options:

A.

Identify the PMO customers' needs and determine the most effective approach to meet expectations.

B.

Conduct regular project audits and reviews to ensure compliance and high quality.

C.

Employ new PMO team members to help provide the requested services.

D.

Develop new services and frameworks to ensure they are appropriately planned for implementation.

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Question # 17

An enterprise PMO (EPMO) in a large telecommunications company is overwhelmed with service requests from various departments. With limited resources, the EPMO cannot serve all customers and meet their expectations in the short term.

Which action should the PMO professional take to ensure efficient delivery?

Options:

A.

Escalate the issue to the executive team and request additional resources.

B.

Allocate PMO resources to incoming requests based on their experience.

C.

Prioritize and assign service requests based on their strategic impact.

D.

Educate customers on service-level agreements (SLAs) for each service.

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Question # 18

As part of a merger between two companies, a PMO professional consultant is hired to conduct an organizational project management (OPM) maturity assessment. The consultant must evaluate how well each organization manages portfolios, programs, and projects, and how their processes align with organizational objectives.

What should the PMO professional consultant do first?

Options:

A.

Conduct a comprehensive assessment using an established OPM maturity model to identify gaps and opportunities for improvement.

B.

Evaluate how well each organization tracks project performance data to measure maturity across the portfolios.

C.

Interview the PMO team members to understand their challenges when adopting new tools and methodologies.

D.

Meet with the executive team to determine how project success is measured and reported at the strategic level.

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Question # 19

A new portfolio management tool was introduced as the organization took on more projects. A few months later, the PMO professional observes that the organization is paying for more functionality than the project teams are using.

What should the PMO professional do first?

Options:

A.

Arrange additional training sessions to ensure the adoption of all features.

B.

Schedule weekly reviews of tool usage and remove unnecessary functionalities.

C.

Review the tool specification to ensure it fits the initial user requirements.

D.

Survey end users to understand the tool's usage patterns.

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Question # 20

A PMO professional uses a project portfolio performance dashboard designed using PMO standard metrics. The PMO professional discovers that the lab team is using its own metrics. The lab team's project manager explains that the PMO standard metrics are not meaningful to their team.

How should the PMO professional ensure that the PMO standard metrics are captured, while allowing flexibility for the lab team?

Options:

A.

Understand the gaps between the PMO standard metrics and the lab team's metrics and adapt the data collection to ensure that all valuable metrics are reported.

B.

Request the lab team's project manager to stop collecting any lab-team-specific metrics and only report the PMO standard metrics.

C.

Allow the lab team's project manager to continue collecting metrics that are meaningful to their team, having them report "N/A" in place of the PMO standard metrics.

D.

Redesign the PMO project portfolio performance dashboard including a special section displaying the lab team's specific metrics.

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Question # 21

A PMO professional has been tasked with architecting a long-term PMO strategy to ensure value delivery to its customers over time. Some PMO services will generate immediately perceptible outcomes, while others may only show tangible benefits in the medium or long term. Additionally, PMO customer perceptions of value are expected to evolve as organizational priorities shift.

Which approach should the PMO professional take to establish a value-driven PMO strategy that remains relevant over time?

Options:

A.

Concentrate on long-term services that deliver significant value after several years, ignoring immediate outcomes to avoid distractions from larger goals.

B.

Establish a value journey by prioritizing services that can generate short-term wins while planning for mid- and long-term outcomes, and regularly reassess PMO customer perceptions of value.

C.

Focus only on services that deliver immediate, short-term outcomes to quickly demonstrate the PMO's value to PMO customers.

D.

Develop a fixed portfolio of services, ensuring that all services are delivered consistently without adjustments, regardless of changes in PMO customer needs over time.

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Question # 22

A PMO professional is providing strategic guidance to executives and has been tasked with advising the executives on various aspects of the organization's projects to drive success.

Which two tasks are within the scope of the advisory role for a PMO professional? (Choose 2)

Options:

A.

Project manager salary benchmarking data.

B.

Project management methodologies.

C.

Project manager job descriptions.

D.

Company data and security policy.

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Question # 23

A company decided to expand its PMO services to include strategic alignment and to participate in strategic planning. The company tasked a PMO professional with developing a framework to ensure the new services are properly planned, implemented, and governed.

Which action should the PMO professional take to develop the requested framework?

Options:

A.

Conduct regular project audits and reviews.

B.

Understand the stakeholders' expectations clearly.

C.

Implement strategic project portfolio management.

D.

Check compliance requirements for strategic planning.

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Exam Code: PMI-PMOCP
Exam Name: PMI Project Management Office Certified Professional
Last Update: Feb 20, 2026
Questions: 120
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