A product administrator notices that the price of a warranty product is not being calculated correctly. It should be calculated as 10% of another equipment product’s list price, but only when the products are purchased together in the same quote or order. This calculation works correctly for other products, but not for this specific warranty product.
How should the product administrator resolve this issue?
A customer reaches out to the Billing Operations of a company requesting to change their monthly billing date. Their current billing date is the 15th of each month, but the customer would like it changed to the 20th of each month. On the forthcoming cycle, the customer has also requested to move the billing date to April 22 for this month only.
Which steps should Billing Operations take to meet this request?
A large enterprise customer, Universal Containers (UC), has negotiated a special, long-term agreement with a software vendor for its enterprise-wide licensing. This agreement includes custom pricing tiers, specific discounts that apply only to UC across various product families, and unique billing frequencies tied to UC's fiscal year. The sales team needs to ensure that all future quotes and orders for UC automatically reflect these pre-negotiated terms. How should the sales team consistently apply these specific pricing and billing conditions for UC?
During a quote-to-contract conversion process, a popup is displayed that asks the user to select the appropriate quote prices or discounts to be added to the contract. The Revenue Cloud Consultant is tasked with removing the ‘None’ option from this popup.
How should the consultant remove this option?