Improving flow is a central responsibility of a Scrum Master/Team Coach (SM/TC) in SAFe®. One of the most effective ways to enhance flow is by establishing a Team Kanban board with the team.
A Kanban board visualizes the workflow, showing where work items are in the process and helping teams identify bottlenecks or work-in-progress (WIP) issues. By visualizing flow, the team can inspect, measure, and optimize how work moves from “To Do” to “Done.”
This approach aligns with SAFe’s Principle #6: Visualize and Limit WIP, Reduce Batch Sizes, and Manage Queue Lengths, which promotes smoother, faster delivery and higher predictability.
From SAFe guidance:
“Teams use Kanban systems to visualize work, identify bottlenecks, and optimize flow. Scrum Masters/Team Coaches help teams establish and maintain their Kanban to improve throughput and reduce delays.”
Therefore, the correct answer is B. Work with team members to establish a team Kanban board, as it directly enables better visibility and flow management.