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220-1101 Exam Dumps - CompTIA A+ Questions and Answers

Question # 184

A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:

Paper Jam, Jam in fuser.

Which of the following is the MOST efficient next step the technician should complete?

Options:

A.

Apply a maintenance kit to the printer

B.

Check the printer paper path to locate any obstructions.

C.

Turn the printer on and off to see if the error clears.

D.

Replace the fuser.

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Question # 185

A computer that contains critical data has not been backed up and will not boot past a S. M. A. R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?

Options:

A.

Run diagnostics on the faulty hard drive using a boot disk

B.

immediately replace the hard drive generating the SMART error

C.

Turn off S. M. A. R. T, monitoring in the computer's BIOS settings

D.

Attempt to boot the operating system in safe mode

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Question # 186

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?

Options:

A.

Verify the power rating of the charger.

B.

Ensure all unnecessary connectivity features are disabled.

C.

Check that all missing smartphone OS updates are applied.

D.

Complete a factory reset of the phone

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Question # 187

A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?

Options:

A.

Bluetooth

B.

Biometrics

C.

NFC

D.

PIN

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Question # 188

A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?

Options:

A.

The phone requires a firmware update to address charging issues.

B.

The charge port contains foreign objects, such as lint.

C.

The phone’s battery has swelled, preventing the utilization of the charge port.

D.

The phone has experienced water damage, thus the battery is not charring.

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Question # 189

A user connects a smartphone to a laptop. Which of the following types of networks has the user created?

Options:

A.

PAN

B.

MAN

C.

WLAN

D.

LAN

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Question # 190

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

Options:

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Question # 191

A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes da not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?

Options:

A.

Disable the sticky keys feature.

B.

Clean the keyboard.

C.

Reset the BIOS settings to default.

D.

Charge the laptop.

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Question # 192

A technician needs to install a cost-effective storage device into a rackmount server that will be used as a VM host. This storage will be used for all VMs that run from the server. Which of the following should be used?

Options:

A.

Optical disk drive

B.

eMMC storage device

C.

15,000rpm drive

D.

RAID 10 array

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Question # 193

Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?

Options:

A.

Updating the keyword filtering

B.

Editing the sender policy framework

C.

Contacting the gateway vendor

D.

Verifying DMARC is enabled

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Question # 194

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

Options:

A.

Hardware prefetcher

B.

Hyperthreading

C.

vPro

D.

VT-d

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Question # 195

A system administrator has been tasked with allowing SMTP traffic through the system’s host-based firewall. Which of the following ports should the administrator enabled?

Options:

A.

23

B.

25

C.

80

D.

161

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Question # 196

A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on. the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue?

Options:

A.

Clean the filter.

B.

Adjust the standby timeout.

C.

Check the power cable connection.

D.

Replace the bulb.

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Question # 197

A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.

The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.

INSTRUCTIONS

Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly

There are 3 steps and the simulation starts on step 1.

Options:

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Question # 198

A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?

Options:

A.

Changing the input on the projector to VGA

B.

Changing the output on the PC to DVI

C.

Modifying the projector's refresh rate

D.

Utilizing an HDMI connection

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Question # 199

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

Options:

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Question # 200

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?

Options:

A.

Operating system spoofing

B.

Remote software provisioning

C.

Indirect software implementation

D.

Cross-platform virtualization

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Question # 201

A technician needs to fix a Cat 5 cable issue. The cable, which is connected to a network jack, fails when it is moved around. Which of the following items must the technician use to fix the issue? (Select TWO).

Options:

A.

Scissors

B.

Network tap

C.

Magnetized screwdriver

D.

Tone generator

E.

RJ45 connector

F.

Crimper

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Question # 202

A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms?

Options:

A.

Broken charging port

B.

Digitizer failure

C.

CPU overheating

D.

Defective battery

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Question # 203

A service technician replaced the gateway, and a user is now unable to access the SOHO wireless network. Which of the following steps should the technician take to resolve the issue?

Options:

A.

Assess the network cables for damage.

B.

Disable Bluetooth connections.

C.

Update the firmware.

D.

Check if the password and SSID are correct

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Exam Code: 220-1101
Exam Name: CompTIA A+ Certification Exam: Core 1
Last Update: Nov 17, 2025
Questions: 869
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