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Online ITIL-F Questions Video

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Question 44

The experiences, ideas, insights and values of individuals are examples of which level of understanding within knowledge management?

Options:

A.

Data

B.

Information

C.

Knowledge

D.

Governance

Question 45

Consider the following list:

1. Change authority

2. Change manager

3. Change advisory board (CAB)

Which one of the following is the BEST description of the items above?

Options:

A.

Job descriptions

B.

Functions

C.

Teams

D.

Roles, people or groups

Question 46

Which of the following CANNOT be provided by a tool?

Options:

A.

Knowledge

B.

Information

C.

Wisdom

D.

Data

Question 47

Which of the following areas would technology help to support during the service lifecycle?

1. Data mining and workflow

2. Measurement and reporting

3. Release and deployment

4. Process design

Options:

A.

2 and 3 only

B.

2 and 4 only

C.

1 and 3 only

D.

All of the above

Page: 11 / 11
Exam Code: ITIL-F
Exam Name: ITIL Foundation
Last Update: May 6, 2024
Questions: 324
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