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Pearson Sales-Cloud-Consultant New Attempt

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Question 48

Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?

Choose 3 answers

Options:

A.

Embodying

B.

Shadowing

C.

Interviewing

D.

Role Playing

E.

Leading Workshops

Question 49

The consultant at Cloud Kicks has noticed that sales data is quickly outdated and wants to keep Account data current.

What should the consultant recommend to maintain current Account information?

Options:

A.

Build a weekly data update from in-house systems to refresh data in Salesforce.

B.

Email the contacts and leads to obtain their current information.

C.

Enable Automated Account Fields in Setup.

D.

Use third-party data to update and add records to Salesforce.

Question 50

Cloud Kicks has completed the discovery stage, and leadership has aligned on the project's business goals.

What should the consultant formalize with stakeholders before moving to the next project stage?

Options:

A.

Develop wireframes to visualize the product end state.

B.

Onboard team members to start development of the solution.

C.

Define key metrics to identify how success will be measured.

D.

Create user stories to present for prioritization.

Question 51

Cloud Kicks (CK) has recently implemented Sales Cloud. CK wants to be able to forecast the number of shoes it sells to better coordinate with the logistics department to fulfill orders.

Which three options should a consultant recommend CK implement to accomplish this?

Choose 3 answers

Options:

A.

Opportunity Quantity

B.

Collaborative Forecasts

C.

Forecast Types

D.

A custom field

E.

Product Revenue Schedules

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Exam Name: Certified Salesforce Sales Cloud Consultant (SP23)
Last Update: May 16, 2024
Questions: 234
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