Identity-and-Access-Management-Architect Exam Dumps - Salesforce Identity-and-Access-Management-Architect Questions and Answers

User provisioning is a feature that allows Salesforce to create, update, or deactivate user accounts on a third-party system, such as Concur, based on user assignments in Salesforce1. To implementuser provisioning for Concur with an approval process, the identity architect should use the following steps2:

Create a connected app for Concur in Salesforce. A connected app is an application that integrates with Salesforce using APIs and standard protocols, such as SAML, OAuth, and OpenID Connect3. To create a connected app for Concur, you need to provide the basic information, such as the app name, logo URL, contact email, and API name. You also need to enable SAML and configure the SAML settings, such as the entity ID, ACS URL, and subject type4.

Enable User Provisioning for the connected app. This step allows you to configure the user provisioning settings for the connected app, such as theprovisioning API endpoint URL, the client ID and client secret, the mapping of user attributes, and the linkage rules5. You can also choose to require an approval process for user provisioning requests by selecting the Approval Required option6.

Create an approval process for UserProvisioningRequest object associated with the provisioning flow. A UserProvisioningRequest object represents a user provisioning request that is sent to or received from a third-party system7. An approval process specifies the steps necessary for a record to beapproved and whomust approve it at each step8. To create an approval process for UserProvisioningRequest object, you need to define theapproval steps, assignees, actions, criteria, and email alerts9.

Configuring Mobile App settings in connected app and Salesforce as identity provider for non-Salesforce internal apps is the best way to meet the requirements with the privately distributed mobile app. The Mobile App settings allow users to download the app from a private URL and use it with Salesforce credentials. The identity provider settings allow users to access other internal apps with SSO using Salesforce as the IdP. The other options are either not feasible or not optimal for this use case. References: Mobile App Settings, Single Sign-On for Desktop and Mobile Applications using SAML and OAuth

 Encrypting the SAML Request using a CA signed certificate and decrypting it on the IdP ensures that the requestcontent is not altered or tampered with during transit. This also adds an extra layer of security and trust between the SP and the IdP. References: SAML Single Sign-On Overview, SAML Assertion Encryption

Salesforce Canvas is a tool that allows external applications to be embedded into Salesforce as iframes, which can provide a seamless user experience. App Launcher is a feature that allows users to access connected apps from a single location in Salesforce. To enable single sign-on anduse Salesforce as the identity provider, the external billing application needs to be configured as a connected app and use an OAuth 2.0 or SAML protocol. Identity Connect is not relevant for this scenario, as it is a tool for synchronizing user data between Salesforce and Active Directory. References: Salesforce Canvas Developer Guide, App Launcher, Connected Apps

The Canvas framework supports OAuth 2.0 for authorization1. There are two OAuth flows that can be used to authenticate the third-party app using the canvas framework: User-Agent OAuth Flow and Web Server OAuth Flow2. The User-Agent OAuth Flow uses the Canvas JavaScript SDK to obtain an OAuth token by using the login function in the SDK2. The Web Server OAuth Flow redirects the user to the Salesforce OAuthauthorization endpoint and then obtains an OAuth access token by making a POST request to the Salesforce OAuth token endpoint2. Both of these flows allow the third-party app to authenticate itself against Salesforce as the IdP. The SAML Single Sign-on flow can also be used to allow the third-party app to authenticate itself against UC’s IdP, which is another option for authentication3.

The best OAuth flow for this scenario is the web server flow. The web server flow is an OAuth authorization flow that allows a web application, such as UC’s employee portal, to obtain an access token and a refresh token from Salesforce after the user grants permission. The web application can then use the access token to access Salesforce data and features, such as posting ideas, and use the refresh token to obtain a newaccess token when the previous one expires or becomes invalid. This flow is suitable for UC’s scenario because it allows users to be redirected to Salesforce, authenticated, and presented with the relevant pages when they click on some of the links in theemployee portal. This flow also provides a secure and seamless user experience by using a confidential client secret that is stored on the web server and not exposed to the browser.

The other options are not valid OAuth flows for this scenario. The web application flow is not a standard term for OAuth, but it could refer to the user-agent flow, which is an OAuth authorization flow that allows a browser or web-view, such as a mobile app or a desktop app, to obtain an access token from Salesforce by using a script or a pop-up window. This flow is not suitable for UC’s scenario, as it does not use a web server or a client secret, and it does not provide a refresh token. The SAML bearer assertion flow is an OAuth authorization flow that allows an external application to obtain an access token from Salesforce by using a SAML assertion from an identity provider (IdP) that verifies the user’s identity. This flow is not suitable for UC’s scenario, as it does not involve user interaction or redirection to Salesforce.The user-agent flow is an OAuth authorization flow that allows a browser or web-view, such as a mobile app or a desktop app, to obtain an access token from Salesforce by using a script or a pop-up window. This flow is not suitable for UC’s scenario, as itdoes not use a web server or a client secret, and it does not provide a refresh token. References: [OAuth Authorization Flows], [OAuth 2.0 Web Server Flow for Web App Integration], [OAuth 2.0 User-Agent Flow for Desktop Apps], [OAuth 2.0 SAML Bearer Assertion Flow for Server-to-Server Integration]

My Domain is a feature that allows you to personalize your Salesforce org with a subdomain within the Salesforcedomain. For example, instead of using a generic URL like https://na30.salesforce.com, you can use a custom URL like https://somethingReallycool.my.salesforce.com10. My Domain should be enabled in Salesforce as a prerequisite for the following reasons:

My Domain lets you work in multiple Salesforce orgs in the samebrowser. Without My Domain, you can only log in to one org at a time in the same browser.

My Domain lets you set up single sign-on (SSO) with third-party identity providers (IdPs). SSO is an authentication method that allows users to access multiple applications with one login and one set of credentials. With My Domain and SSO, users can log in to Salesforce using their corporate credentials or social accounts.

My Domain lets you customize your login page with your brand. You can add your logo, background image, right-frame content, and authentication service buttons to your login page.

 To enable a trusted connection between the login service and Salesforce, an architect should enforce mutual authentication between systems using SSL. Mutual authentication, also known as two-way SSL or client certificate authentication, is a process in whichboth parties in a communication exchange certificates to verify their identities7. This mechanism ensures that only authorized systems can access each other’s resources and prevents unauthorized access or spoofing attacks8. To use mutual authentication with delegated authentication, you need to do the following steps9:

Generate a self-signed certificate in Salesforce and download it.

Import the certificate into your login service’s truststore.

Configure your login service to require client certificates for incoming requests.

Generate a certificate for your login service and export it.

Import the certificate into Salesforce’s certificate and key management tool.

Enable mutual authentication for your login service’s endpoint URL in Salesforce.

The web service that is used for delegated authentication should be secured with TLS using Salesforce trusted certificates4. This ensures that the communication between Salesforce and the external authentication method is encrypted and authenticated. The other options are not relevant for designing a delegated authentication implementation. The web service does not need to accept one to four inputmethod parameters, as it can accept any number ofparameters as long as they are wrapped in a SOAP envelope5. The web service does not need to use the Salesforce Federation ID to identify the user, as it can use any identifier that is unique and consistent across systems6. The web service does not need to implement acustom password decryption method, as it can use any encryption or hashing algorithm that is supported by both systems7. References: Delegated Authentication, Enable ‘Delegated Authentication’, Delegated Authentication Flow in Salesforce, FAQs for Delegated Authentication

The SAML SSO flow that an architect should recommend for UC is IdP-initiated. IdP-initiated SSO is a process that allows users to start at the IdP site, such as UC’s custom web page, and then be redirected to Salesforce or other SPs with a SAML assertion that contains information about the user’s identity and attributes. This flow enables UC to provide a single point of entry for its users to access multiple applications with the same credentials, as they do not need to enter their username and password again for each application. This flow also simplifies the configuration andmaintenance of SSO, as UC does not need to create or manage deep links or URLs for each application.

The other options are not valid SAML SSO flows for this scenario. SP-initiated with deep linking is a process that allows users to start at a specificresource on the SP site, such as a report or dashboard, and then be redirected to the IdP for authentication and back to the resource with a SAML assertion. This flow is not suitable for UC’s scenario, as they want their users to start at their custom webpage, not at a specific resource on Salesforce or other SPs. SP-initiated is a process that allows users to start at the SP site, such as Salesforce or other applications, and then be redirected to the IdP for authentication and back to the SP site with aSAML assertion. This flow is not suitable for UC’s scenario, as they want their users to start at their custom web page, not at each application separately. User-agent is not a standard term for SAML SSO, but it could refer to user-agent flow, which is anOAuth authorization flow that allows users to obtain an access token from Salesforce by using a browser or web-view. This flow is not suitable for UC’s scenario, as it does not use SAML or IdP for authentication. References: [SAML Single Sign-On], [IdP-Initiated Login], [SP-Initiated Login], [Deep Linking], [OAuth User-Agent Flow]