'Leading change' principle in MSP focuses on driving transformation through the right leadership, engaging stakeholders actively, and fostering innovative solutions. However, getting approval from the sponsoring group is not considered part of this principle but rather a responsibility addressed in programme organization under governance themes. Approval processes are formalized separately from the leadership approach.
Question # 5
Which of following Best defines capital cost?
Options:
A.
Costs associated to roles for programme management
B.
Costs of activities associated in realizing the benefits
Capital costs are the costs of fixed assets and other tangible assets that are required for the programme. The MSP Practitioner states:“Cost of fixed assets and other assets that are found under 'Technology' head in blueprint is called Capital cost.”This typically includes equipment, buildings, and infrastructure necessary for the programme outputs.
Question # 6
Which of the following is an influencer type of stakeholder?
Media is classified as an influencer stakeholder type because it can shape public opinion and stakeholder perceptions, thus affecting programme success indirectly.
The MSP Practitioner notes:“Media can influence other stakeholders as well,”highlighting its role in communication and shaping the narrative around the programme.
Understanding and managing influencer stakeholders like media is critical for reputation management, gaining public support, and mitigating risks associated with negative publicity.
Question # 7
Which of the following is an activity in Defining a Programme?
Designing the Projects Dossier is a key activity in the 'Defining a Programme' process. The Projects Dossier is a comprehensive document that defines all the projects within the programme, detailing their scope, objectives, interdependencies, and delivery approach.
The MSP Practitioner states:“Only project dossier is created in defining programme from available options,”emphasizing that managing transition, producing the Programme Brief, and aligning projects with benefits realization occur in later programme stages.
Developing a well-structured Projects Dossier is critical for effective programme planning, control, and coordination of project delivery to achieve overall programme benefits.
The Issue Register is a Management document, which captures, categorizes, and tracks issues arising during programme delivery. Management documents guide day-to-day operational activities, providing information and control mechanisms necessary for managing programme progress and risks.
According to the MSP Practitioner,“All plans, issue register and Risk register are management documents.”The Programme Brief and Programme Mandate are boundary documents that set scope and governance parameters, while the Project Dossier is used to manage individual projects.
The Issue Register supports decision-making and issue resolution, helping maintain programme momentum and ensuring emerging problems are effectively addressed and escalated as required.
Question # 9
Which document has the as-is state of organization?
The Blueprint document defines both the as-is and to-be (future) states of the organization. It provides a detailed description of the current operational environment and the changes required to achieve the programme’s desired outcomes.
The MSP Practitioner explains:“Blueprint defines as-is and future state of organization,”serving as a key governance document to guide design and delivery of the transformation.
By articulating the current state clearly, the Blueprint helps identify gaps, dependencies, and change requirements, ensuring that the programme’s outputs align with the intended future state, thus supporting successful transformational change.
Question # 10
Which of following is correct about Benefits Management?
Options:
A.
Ensures programme does right things and is aligned with strategy
B.
Ensures programme is aware of positive and negative impact it might generate
C.
Is tightly aligned to transformational flow processes
All the options listed are correct. Benefits Management in MSP ensures the programme is aligned with strategic goals, understands both positive and negative impacts, and integrates closely with the transformational flow to realize benefits effectively. The MSP Practitioner confirms:"All of the options are correct,"underscoring the comprehensive nature of benefits management across the programme lifecycle.
Question # 11
Which document is created from Programme mandate and works as input for Business Case?
The Programme Brief is developed from the Programme Mandate and serves as a foundational input to the Business Case. It contains the programme objectives and expected outcomes, which the Business Case further elaborates. The MSP Practitioner states:“Programme brief contains objectives and outcomes of programme which is further enhanced in Business case.”This positions the Programme Brief as a bridge between initial mandate and detailed justification for the programme.
Question # 12
Which of the following statements best defines 'transformational Flow'?
Options:
A.
Common factors of success derived from lessons learned in programmes that had both positive and negative results
B.
Allow organizations to put in place right leadership, delivery team, robust organization structures and controls
C.
Provides a route through lifecycle of a programme, from its conception through to delivering new capability
D.
Temporary flexible organization created to coordinate, direct and oversee implementation of set of related projects
Transformational Flow in MSP defines the route a programme follows through its lifecycle—from initial conception, through delivery of new capabilities, transitioning to desired outcomes, realizing benefits, and finally closing the programme. It guides the programme’s progression through each phase to ensure the transformation is successful. This concept is central to MSP's approach to managing transformational change and is explicitly described as providing the route through the lifecycle of a programme, from conception to delivering new capability.
Question # 13
Which of following is output of 'Identifying the programme'?
One key output of the 'Identifying the Programme' process is the appointment of the Programme Board and the Senior Responsible Owner (SRO). This formalizes the governance structure needed to provide leadership and oversight for the programme. The MSP Practitioner clearly states:“Programme board is set up by SRO in this process,”highlighting that governance is established early to ensure accountability and decision-making capability is in place before the programme progresses further.
