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Salesforce Certified Administrator (SP23)

Last Update Apr 17, 2024
Total Questions : 248

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Salesforce Certified Administrator (SP23) Questions and Answers

Questions 1

Cloud Kicks users are seeing error messages when they use one of their screen flows. The error

messages are confusing but could be resolved if the users entered more information on the account

before starting the flow.

How should the administrator address this issues?



Remove validation rules so that the users are able to process without complete records.


Create a permission set to allow users to bypass the error.


use a fault connector and display a screen with text explaining what went wrong and how to correct



Uncheck the end user Flow Errors box in setup.

Questions 2

Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.

What should an administrator configure to provide these insights?



Campaign Hierarchy.


Campaign Influence


Map Custom Lead Fields


List Email Activities

Questions 3

The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.

What will the administrator find when troubleshooting this issue?



An escalation rule is changing the case owner on case creation


The Assignment Rule checkbox is selected by default.


Another assignment rule is giving ownership to the administrator


The Owner field is missing on the webform and email template.

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