Last Update May 8, 2024
Total Questions : 355
Last Update May 8, 2024
Total Questions : 355
Service Cloud Administration(SP23)
Last Update May 8, 2024
Total Questions : 355
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Contact Center management must be notified whenever an Open Case has not been touched for 24 hours. Which feature should a Consultant use to meet this requirement?
How is the hash mark (e.g., #salesforce) usedin chatter?
The Universal Containers support center management team would like to leverage Salesforce functionality to improve collaboration on cases. What should a consultant recommend to meet this requirement? (Choose 2)
TESTED 09 May 2024
