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OmniStudio-Consultant pdf

OmniStudio-Consultant PDF

Last Update Oct 10, 2024
Total Questions : 117 With Comprehensive Analysis

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Salesforce Certified OmniStudio Consultant Exam (SU24)

Last Update Oct 10, 2024
Total Questions : 117 With Comprehensive Analysis

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Salesforce Certified OmniStudio Consultant Exam (SU24) Questions and Answers

Questions 1

A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.

What data source is needed when using the TypeAhead element?

Options:

A.

HTTP Action

B.

Integration Procedure Action

C.

DataRaptor Post Action

D.

DataRaptor Extract Action

Questions 2

An Insurance agency wants to enable its call center agents to be more efficient when handling customer inqul…. After analyzing patterns in the call logs, the agency discovers that one of the top customer requests is to find total insurance premiums paid as well as the difference year over year. Agents need to relay this information the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.

What three OmniScrlpts elements should be used to meet the requirements?

Choose 3 answers

Options:

A.

DataRaptor Extract Action

B.

Email Action

C.

DataRaptor Post Action

D.

Messaging Element

E.

Calculation Action

Questions 3

N NO: 91

A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:

• Allow the user to enter contact and address information

• Require the user to enter age, gender, and optionally income bracket

• Compute a discount percentage per product based on the customer data provided

• Save the list of suggested products including discounts

Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7

Choose 3 answers

Options:

A.

OmniScript

B.

Integration Procedures

C.

Calculation Procedures and Matrices

D.

FlexCard

E.

OmniStudio Action

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