A Salesforce customer has plenty of data storage. Sales Reps are complaining that searches are bringing back old records that aren't relevant any longer. Sales Managers need the data for their historical reporting.What strategy should a data architect use to ensure a better user experience for the Sales Reps?
Universal Containers (UC) is concerned that data is being corrupted daily either through negligence or maliciousness. They want to implement a backup strategy to help recover any corrupted data or data mistakenly changed or even deleted. What should the data architect consider when designing a field -level audit and recovery plan?
Universal Containers (UC) is migrating from an on-premise homegrown customer relationship management (CRM) system- During analysis, UC users highlight a pain point that there are multiple versions of many customers.
What should the data architect do for a successful migration to mitigate the pain point?
Universal Containers wishes to maintain Lead data from Leads even after they are deleted and cleared from the Recycle Bin. What approach should be implemented to achieve this solution?
NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:
1.Sales users enter their opportunities in salesforce for forecasting and reporting purposes.
2.NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.
3.PPS is the trusted source within the NTO for opportunity amount.
4.NTO uses opportunity forecast for its sales planning and management.
Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.
How should a data architect address this overriding issue?
A manager at Cloud Kicks is importing Leads into Salesforce and needs to avoid creating duplicate records.
Which two approaches should the manager take to achieve this goal? (Choose two.)
Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?
Northern Trail Outfitters (NTO) has the following systems:
Customer master-source of truth for customer information
Service cloud-customer support
Marketing cloud-marketing support
Enterprise data warehouse—business reporting
The customer data is duplicated across all these system and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.
NTO is planning to implement master data management (MDM) solution across the enterprise.
Which three data will an MDM tool solve?
Choose 3 answers
UC developers have created a new lightning component that uses an Apex controller using a SOQL query to populate a custom list view. Users are complaining that the component often fails to load and returns a time-out error.
What tool should a data architect use to identify why the query is taking too long?
Universal Containers (UC) has adopted Salesforce as its primary sales automated tool. UC has 100,00 customers with a growth rate of 10% a year, UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle.
The UC sales team needs to be able to pull a customer record and view their account status, Invoice history, and opportunities without navigating outside of Salesforce.
What should a data architect use to provide the sales team with the required functionality?
TESTED 30 Apr 2025
