CIMA Operational E1 Updated Exam

Growing awareness of the financial importance of purchasing.

Skills in negotiating the best price with suppliers.

A move away from reactive to more professional approaches.

Involvement in strategic planning.

Treating suppliers as partners.

Efficient responses to requests for supplies from departments.

Ensure that all employees have a variety of jobs to do.

Ensure each task has a clear identity, with it being made clear how that task fits into the overall operation.

Ensure each task is significant in some way.

Ensure each employee has a degree of independence and flexibility.

Ensure employees can see the results of their work.

The business is less reliant on the senior technician for solving problems.

Junior technicians are able to identify faults without a detailed knowledge.

Faults are diagnosed quicker so customer service is improved.

The business saves money by needing less senior mechanics and repairing boilers quicker.

The system generates customer invoices quickly.

The system can be used for other purposes such as staff rotas.

Matrix

Functional

Divisional

Geographical