Which guiding principle recommends eliminating activities that do not contribute to the creation of value?
Identify the missing word in the following sentence.
A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without
the customer having to manage specific [?] and risks.
What is the definition of a known error?
Which helps to streamline the fulfilment of service requests?
TESTED 21 Sep 2024
