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Legit ITILFND Exam Download

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Question 12

Which practice is responsible for moving new or changed components to live or other environments?

Options:

A.

Release management

B.

Deployment management

C.

Change enablement

D.

Supplier management

Question 13

Which guiding principle considers which parts of an existing process should be kept by identifying how they contribute to value creation?

Options:

A.

Progress iteratively with feedback

B.

Collaborate and promote visibility

C.

Think and work holistically

D.

Keep it simple and practical

Question 14

Which dimension of service management considers the workflows and controls needed to deliver services?

Options:

A.

Organization and people

B.

Information and technology

C.

Partners and suppliers

D.

Value streams and processes

Question 15

Which is a way of applying the guiding principle 'focus on value'?

Options:

A.

Understanding how service consumers use services

B.

Comprehending the whole, but doing something

C.

Recognizing the complexity of systems

D.

Doing fewer things, but doing them better

Page: 3 / 18
Exam Code: ITILFND
Exam Name: ITIL - Foundation
Last Update: May 7, 2024
Questions: 503
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