The CRM steering committee that oversees the university's Salesforce implementation needs guidance on governance best practices.
Whichbest practice should a consultant recommend?
A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution set should the consultant recommend?
The IT department is determining its integration needsbetween a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?
A university is interested in theStudent Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?
An Advancement office is evaluating the automation capabilitiesof the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?
A school for continuing education needs to track program costs within its budget and related revenue streams each program bringsto the school.
Which Salesforce solution should the consultant consider?
A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.
What should the consultant confirm before migrating the data?
Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have to manage. They want to send mass emails toconstituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should a consultant recommend?