N10-009 Exam Dumps - CompTIA Network+ Questions and Answers

An SLA (Service Level Agreement) defines performance expectations, including response time, prioritization, and resolution time for services and support issues. It helps the technician determine which task has higher priority based on business impact.

A. NDA (Non-Disclosure Agreement) relates to confidentiality, not task prioritization.

B. AUP (Acceptable Use Policy) defines user behavior, not issue handling.

D. MOU (Memorandum of Understanding) outlines informal agreements and doesn't define ticket priorities.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 4.1 – Compare and contrast common documentation types.

In a fiber patch panel, the SC (Subscriber Connector or Standard Connector) is commonly used because of its push-pull design and reliability in enterprise environments.

Breakdown of Options:

A. F-type – Used for coaxial cables (e.g., cable TV), not fiber.

B. RJ11 – Used for telephone lines, not fiber.

C. BNC – Used for coaxial connections, not fiber.

D. SC – ✅ Correct answer. A standard fiber optic connector used in patch panels.

A computer network diagram with many boxes and text AI-generated content may be incorrect.

Band steering is a feature in wireless networks that encourages dual-band capable devices to connect to the 5GHz band instead of the 2.4GHz band.

Why Band Steering?

The 5GHz band supports higher speeds and less interference compared to 2.4GHz.

If a device supports both bands, the access point (AP) can "steer" it to connect to 5GHz instead of 2.4GHz.

This helps ensure users always connect to the fastest available network.

Incorrect Options:

B. Disabling the 5GHz SSID: Would force devices onto 2.4GHz, which is slower and more congested.

C. Adding a Captive Portal: Used for guest authentication, not for speed optimization.

D. Configuring MAC Filtering: Used for security, not for optimizing network speed.

DHCP snooping is a security feature on network switches that helps to prevent unauthorized (rogue) DHCP servers from assigning IP addresses to clients. By implementing DHCP snooping, the network administrator can restrict DHCP responses to authorized servers only, preventing unauthorized DHCP configurations, such as incorrect DNS IPs, from being assigned to clients. This helps prevent man-in-the-middle attacks where malicious actors misconfigure DNS to redirect users to fraudulent sites. (Reference: CompTIA Network+ Study Guide, Chapter on Network Security)

Clientless VPNs allow users to access network resources through a secure web portal using a browser, with no VPN software needed. This is ideal for occasional access to internal resources via HTTPS.

A. Proxy is a gateway for accessing web content, not a VPN.

C. Site-to-site VPN connects entire networks, not individual users.

D. Direct Connect usually refers to dedicated cloud connections, not VPNs.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 3.3 – Given a scenario, configure and deploy common VPN technologies.

Content filtering blocks access to restricted or malicious websites. When a user attempts to visit a site that violates company policies, they are redirected to a restriction page.

This is a common security measure to prevent employees from accessing phishing or malware-infected sites.

Content filters work by scanning URLs, keywords, or categories and blocking inappropriate or harmful content.

Option A (DLP - Data Loss Prevention): Focuses on preventing sensitive data leaks rather than blocking web access.

Option B (Captive portal): Used mainly in public Wi-Fi to authenticate users before granting access, not to restrict sites.

Option D (DNS sinkholing): Redirects malicious domain requests to a safe address but is not responsible for policy-based restrictions on general content.

? Reference: CompTIA Network+ (N10-009) Official Study Guide – Section: Security Solutions

A cold site is a backup facility that provides infrastructure (such as power, cooling, and space) but does not have active IT resources installed. When a disaster occurs, IT teams must bring in and configure all necessary hardware and software before services can resume. This process can take weeks or longer—which matches the scenario described.

•Why not the other options?

•Hot site (A) – A hot site is a fully operational backup facility with up-to-date data and pre-configured hardware, allowing almost instant failover (minutes to hours).

•Warm site (B) – A warm site has pre-installed hardware and some software/configurations, but it requires some setup before becoming fully operational (hours to a few days).

•Active-active approach (D) – This means that multiple sites run simultaneously with load balancing, ensuring no downtime in case of a failure.