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PHR Exam Dumps - HRCI certification Questions and Answers

Question # 4

After receiving a large order, the shipping supervisor of a unionized manufacturing plant informs the crew that an overtime shift will be scheduled for the following Saturday. Three of the employees strongly object but do not provide acceptable excuses for not working the extra shift. On Saturday, none of the three employees report to work and the supervisor is forced to call out replacement employees from other departments. On the following Monday, as part of an investigation to determine if disciplinary action is called for, the supervisor instructs each of the employees to report alone to the office immediately after their shifts. The supervisor's intention is to question them about their failure to report for the overtime shift as required.

The employer’s policy provides a four-level, progressive disciplinary system. If disciplinary action is appropriate, the factor that has the most direct bearing on the level of discipline enforced is each employee’s:

Options:

A.

Frequency of utilization of the organization's EAP.

B.

Ability to provide reasonable support for the absence.

C.

Previous disciplinary record of similar infractions.

D.

Request for a union representative to be present.

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Question # 5

Workforce planning is most effective when it is:

Options:

A.

Focused on short-term goals.

B.

Reviewed on an ongoing basis.

C.

Used primarily as a staffing tool.

D.

Developed by the executive team.

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Question # 6

Which organizational structure groups its employees according to the brands they support?

Options:

A.

Matrix

B.

Functional

C.

Team-based

D.

Product-based

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Question # 7

The employee's 401(k) benefits will:

Options:

A.

Be taxable once active duty commences

B.

Pause during the full period of active duty

C.

Continue vesting for the full period of active duty

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Question # 8

A summary of an organization's testing results is presented. Each applicant who passes the test is hired.

The table indicates adverse impact against:

Options:

A.

females

B.

African Americans.

C.

whiles.

D.

Hispanics.

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Question # 9

A manager overhears two employees discussing the possibility that one of them has a genetic disease. The manager:

Options:

A.

Violated the Genetic Information Nondiscrimination Act (GINA) by listening to the conversation.

B.

Did not violate any laws since the conversation was overheard unintentionally.

C.

Should report the conversation as a violation of GINA.

D.

Should document discovery of the information for the employee’s medical file.

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Question # 10

What improvements occur when a manager hires primarily for cultural fit?

Options:

A.

The workforce is engaged.

B.

Hiring processes are effective.

C.

A qualified team is formed.

D.

Team dynamics are uniform.

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Question # 11

Which of the following factors are key to a successful enterprise resource planning system implementation? (Select TWO options.)

Options:

A.

Choose the right HR system.

B.

Provide proper training to the users.

C.

Have commitment from senior management.

D.

Announce the new system during a staff meeting.

E.

Create an incentive program for utilizing the new system.

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Question # 12

In order to avoid rehiring previously terminated poor performers, it is essential that an organization:

Options:

A.

Enhances its applicant tracking system (ATS)

B.

Includes the employee's personnel file with the application

C.

Requires the manager to approve the rehire

D.

Maintains consistent post-employment documentation

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Question # 13

When union activity occurs in an organization, which is the best action for a supervisor to take?

Options:

A.

Promise incentives for employees

B.

Ask employees how they intend to vote

C.

Accept signed union cards from employees

D.

State the organization's position on unionization

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Exam Code: PHR
Exam Name: Professional in Human Resources
Last Update: Apr 29, 2025
Questions: 115
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