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220-1102 Exam Dumps - CompTIA A+ Questions and Answers

Question # 4

Sensitive data was leaked from a user's smartphone. A technician discovered an unapproved application was installed, and the user has full access to the device's command shell. Which of the following is the NEXT step the technician should take to find the cause of the leaked data?

Options:

A.

Restore the device to factory settings.

B.

Uninstall the unapproved application.

C.

Disable the ability to install applications from unknown sources.

D.

Ensure the device is connected to the corporate WiFi network.

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Question # 5

A mobile phone user has downloaded a new payment application that allows payments to be made with a mobile device. The user attempts to use the device at a payment terminal but is unable to do so successfully. The user contacts a help desk technician to report the issue. Which of the following should the technician confirm NEXT as part of the troubleshooting process?

Options:

A.

If airplane mode is enabled

B.

If Bluetooth is disabled

C.

If NFC is enabled

D.

If WiFi is enabled

E.

If location services are disabled

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Question # 6

A macOS user needs to create another virtual desktop space. Which of the following applications will allow the user to accomplish this task?

Options:

A.

Dock

B.

Spotlight

C.

Mission Control

D.

Launchpad

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Question # 7

A systems administrator is configuring centralized desktop management for computers on a domain. The management team has decided that all users' workstations should have the same network drives, printers, and configurations. Which of the following should the administrator use to accomplish this task?

Options:

A.

Network and Sharing Center

B.

net use

C.

User Accounts

D.

regedit

E.

Group Policy

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Question # 8

A technician has been asked to set up a new wireless router with the best possible security. Which of the following should the technician implement?

Options:

A.

WPS

B.

TKIP

C.

WPA3

D.

WEP

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Question # 9

Which of the following is an example of MFA?

Options:

A.

Fingerprint scan and retina scan

B.

Password and PIN

C.

Username and password

D.

Smart card and password

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Question # 10

A user received the following error upon visiting a banking website:

The security presented by website was issued a different website' s address .

A technician should instruct the user to:

Options:

A.

clear the browser cache and contact the bank.

B.

close out of the site and contact the bank.

C.

continue to the site and contact the bank.

D.

update the browser and contact the bank.

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Question # 11

A technician is partitioning a hard disk. The five primary partitions should contain 4TB of free space. Which of the following partition styles should the technician use to partition the device?

Options:

A.

EFS

B.

GPT

C.

MBR

D.

FAT32

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Question # 12

A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

Options:

A.

Enable multifactor authentication.

B.

Increase the failed log-in threshold.

C.

Remove complex password requirements.

D.

Implement a single sign-on with biometrics.

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Question # 13

A technician connects an additional monitor to a PC using a USB port. The original HDMI monitor is mounted to the left of the new monitor. When moving the mouse to the right from the original monitor to the new monitor, the mouse stops at the end of the screen on the original monitor. Which

of the following will allow the mouse to correctly move to the new monitor?

Options:

A.

Rearranging the monitor's position in display settings

B.

Swapping the cables for the monitors

C.

Using the Ctrl+AIt+> to correct the display orientation

D.

Updating the display drivers for the video card

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Question # 14

A technician has just used an anti-malware removal tool to resolve a user's malware issue on a corporate laptop. Which of the following BEST describes what the technician should do before returning the laptop to the user?

Options:

A.

Educate the user on malware removal.

B.

Educate the user on how to reinstall the laptop OS.

C.

Educate the user on how to access recovery mode.

D.

Educate the user on common threats and how to avoid them.

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Question # 15

The findings from a security audit indicate the risk of data loss from lost or stolen laptops is high. The company wants to reduce this risk with minimal impact to users who want to use their laptops when not on the network. Which of the following would BEST reduce this risk for Windows laptop users?

Options:

A.

Requiring strong passwords

B.

Disabling cached credentials

C.

Requiring MFA to sign on

D.

Enabling BitLocker on all hard drives

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Question # 16

Users access files in the department share. When a user creates a new subfolder, only that user can access the folder and Its files. Which of the following will MOST likely allow all users to access the new folders?

Options:

A.

Assigning share permissions

B.

Enabling inheritance

C.

Requiring multifactor authentication

D.

Removing archive attribute

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Question # 17

Which of the following allows access to the command line in macOS?

Options:

A.

PsExec

B.

command.com

C.

Terminal

D.

CMD

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Question # 18

A technician received a call stating that all files in a user's documents folder appear to be Changed, and each of the files now has a look file

extension Which pf the following actions is the FIRST step the technician should take?

Options:

A.

Runa live disk clone.

B.

Run a full antivirus scan.

C.

Use a batch file to rename the files-

D.

Disconnect the machine from the network

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Question # 19

A user created a file on a shared drive and wants to prevent its data from being accidentally deleted by others. Which of the following applications should the technician use to assist the user with hiding the file?

Options:

A.

Device Manager

B.

Indexing Options

C.

File Explorer

D.

Administrative Tools

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Question # 20

A Microsoft Windows PC needs to be set up for a user at a targe corporation. The user will need access to the corporate domain to access email and shared drives. Which of the following versions of Windows would a technician MOST likely deploy for the user?

Options:

A.

Windows Enterprise Edition

B.

Windows Professional Edition

C.

Windows Server Standard Edition

D.

Windows Home Edition

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Question # 21

A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of the following methods can the administrator use to troubleshoot the server effectively?

Options:

A.

SFTP

B.

SSH

C.

VNC

D.

MSRA

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Question # 22

Antivirus software indicates that a workstation is infected with ransomware that cannot be quarantined. Which of the following should be performed FIRST to prevent further damage to the host and other systems?

Options:

A.

Power off the machine.

B.

Run a full antivirus scan.

C.

Remove the LAN card.

D.

Install a different endpoint solution.

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Question # 23

A company has just refreshed several desktop PCs. The hard drives contain PII. Which of the following is the BEST method to dispose of the drives?

Options:

A.

Drilling

B.

Degaussing

C.

Low-level formatting

D.

Erasing/wiping

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Exam Code: 220-1102
Exam Name: CompTIA A+ Certification Core 2 Exam
Last Update: Nov 2, 2025
Questions: 845
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