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220-1102 Exam Dumps - CompTIA A+ Questions and Answers

Question # 124

A user’s Windows 10 workstation with an HDD is running really slowly. The user has opened, closed, and saved many large files over the past week. Which of the following tools should a technician use to remediate the issue?

Options:

A.

Disk Defragment

B.

Registry Editor

C.

System Information

D.

Disk Cleanup

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Question # 125

Before leaving work, a user wants to see the traffic conditions for the commute home. Which of the following tools can the user employ to schedule the browser to automatically launch a traffic website at 4:45 p.m.?

Options:

A.

taskschd.msc

B.

perfmon.msc

C.

lusrmgr.msc

D.

Eventvwr.msc

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Question # 126

While assisting a customer with an issue, a support representative realizes the appointment is taking longer than expected and will cause the next customer meeting to be delayed by five minutes. Which of the following should the support representative do NEXT?

Options:

A.

Send a quick message regarding the delay to the next customer.

B.

Cut the current customer's lime short and rush to the next customer.

C.

Apologize to the next customer when arriving late.

D.

Arrive late to the next meeting without acknowledging the lime.

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Question # 127

Which of the following best describes a rollback plan?

Options:

A.

A developer configures a process to return to the starting state upon completion.

B.

A user asks to remove an unneeded fileshare.

C.

An administrator applies new settings to a computer after the previous settings failed.

D.

A technician reverts the system to a previous state following a failed upgrade.

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Question # 128

A technician is doing a bare-metal installation of the Windows 10 operating system. Which of the following prerequisites must be in place before the technician can start the installation process?

Options:

A.

Internet connection

B.

Product key

C.

Sufficient storage space

D.

UEFI firmware

E.

Legacy BIOS

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Question # 129

A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Select two).

Options:

A.

Release notes

B.

Antivirus software

C.

Backup of critical data

D.

Device drivers

E.

Word processing software

F.

Safe boot mode

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Question # 130

A technician is setting up a network printer for a customer who has a SOHO router. The technician wants to make sure the printer stays connected in the future and is available on all the computers in the house. Which of the following should the technician configure on the printer?

Options:

A.

DNS settings

B.

Static IP

C.

WWAN

D.

Meteredconnection

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Question # 131

A user's Windows desktop has low disk space. A technician thinks some upgrade files were never removed. Which of the following tools should the technician use to correct the issue?

Options:

A.

devmgmt.msc

B.

cleanmgr.exe

C.

dfrgui.exe

D.

diskmgmt.mac

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Question # 132

A user wants to back up a device's OS and data. Which of the following is the best way to accomplish this task?

Options:

A.

Incremental backup

B.

System image

C.

System restore point

D.

Differential backup

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Question # 133

A user is trying to limit the amount of time their children spend on the internet. Which of the following Windows 10 settings should be enabled to accomplish this objective?

Options:

A.

Family Options

B.

Update & Security

C.

Ease of Access

D.

Network & Internet

E.

Privacy

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Question # 134

Multiple users routinely record log-in information in readily accessible areas. Which of the following is the best way to mitigate this issue?

Options:

A.

Trusted sources

B.

Valid certificates

C.

User training

D.

Password manager

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Question # 135

A customer, whose smartphone's screen was recently repaired, reports that the device has no internet access through Wi-Fi. The device shows that it is connected to Wi-Fi, has an address of 192.168.1.42. and has no subnet mask. Which of the following should the technician check next?

Options:

A.

Internal antenna connections

B.

Static IP settings

C.

Airplane mode

D.

Digitizer calibration

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Question # 136

A user opened an infected email. A security administrator responded to the malicious event, successfully mitigated the situation, and returned the machine to service Which of the following needs to be completed before this event is considered closed?

Options:

A.

Acceptable use policy

B.

Incident report

C.

End user license agreement

D.

Standard operating procedures

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Question # 137

A technician is troubleshooting a user’s PC that is running slowly and displaying frequent pop-ups. The technician thinks malware may be causing the issues, but before the issues began the user installed anti-malware software in response to a pop-up window Which of the following is the most likely cause of these issues'?

Options:

A.

Expired certificate

B.

False alert

C.

Missing system files

D.

OS update failure

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Question # 138

While browsing the internet, a customer sees a window stating antivirus protection is no longer functioning Which of the following steps should a technician take next? (Select two).

Options:

A.

Isolate the computer from the network

B.

Enable the firewall service.

C.

Update the endpoint protection software

D.

Use System Restore to undo changes.

E.

Delete the browser cookies

F.

Run sfc /scannow.

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Exam Code: 220-1102
Exam Name: CompTIA A+ Certification Core 2 Exam
Last Update: Jul 31, 2025
Questions: 816
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