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220-1102 Exam Dumps - CompTIA A+ Questions and Answers

Question # 94

A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of the following methods can the administrator use to troubleshoot the server effectively?

Options:

A.

SFTP

B.

SSH

C.

VNC

D.

MSRA

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Question # 95

Which of the following should be used to control security settings on an Android phone in a domain environment?

Options:

A.

MDM

B.

MFA

C.

ACL

D.

SMS

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Question # 96

A user is unable to access a website, which is widely used across the organization, and receives the following error message:

The security certificate presented by this website has expired or is not yet valid.

The technician confirms the website works when accessing it from another computer but not from the user's computer. Which of the following should the technician perform NEXT to troubleshoot the issue?

Options:

A.

Reboot the computer.

B.

Reinstall the OS.

C.

Configure a static 12

D.

Check the computer's date and time.

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Question # 97

Antivirus software indicates that a workstation is infected with ransomware that cannot be quarantined. Which of the following should be performed FIRST to prevent further damage to the host and other systems?

Options:

A.

Power off the machine.

B.

Run a full antivirus scan.

C.

Remove the LAN card.

D.

Install a different endpoint solution.

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Question # 98

Which of the following is MOST likely contained in an EULA?

Options:

A.

Chain of custody

B.

Backup of software code

C.

Personally identifiable information

D.

Restrictions of use

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Question # 99

A user is being directed by the help desk to look up a Windows PC's network name so the help desk can use a remote administration tool to assist the user. Which of the following commands would allow the user to give the technician the correct information? (Select TWO).

Options:

A.

ipconfig /all

B.

hostname

C.

netstat /?

D.

nslookup localhost

E.

arp —a

F.

ping:: 1

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Question # 100

A technician has been asked to set up a new wireless router with the best possible security. Which of the following should the technician implement?

Options:

A.

WPS

B.

TKIP

C.

WPA3

D.

WEP

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Question # 101

A user receives a notification indicating the data plan on the user's corporate phone has reached its limit. The user has also noted the performance of the phone is abnormally slow. A technician discovers a third-party GPS application was installed on the phone. Which of the following is the MOST likely cause?

Options:

A.

The GPS application is installing software updates.

B.

The GPS application contains malware.

C.

The GPS application is updating its geospatial map data.

D.

The GPS application is conflicting with the built-in GPS.

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Question # 102

A junior administrator is responsible for deploying software to a large group of computers in an organization. The administrator finds a script on a popular coding website to automate this distribution but does not understand the scripting language. Which of the following BEST describes the risks in running this script?

Options:

A.

The instructions from the software company are not being followed.

B.

Security controls will treat automated deployments as malware.

C.

The deployment script is performing unknown actions.

D.

Copying scripts off the internet is considered plagiarism.

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Question # 103

A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the MOST likely reason the user is having this issue?

Options:

A.

The user is not connected to the VPN.

B.

The file server is offline.

C.

A low battery is preventing the connection.

D.

The log-in script failed.

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Question # 104

A police officer often leaves a workstation for several minutes at a time. Which of the following is the BEST way the officer can secure the workstation quickly when walking away?

Options:

A.

Use a key combination to lock the computer when leaving.

B.

Ensure no unauthorized personnel are in the area.

C.

Configure a screensaver to lock the computer automatically after approximately 30 minutes of inactivity.

D.

Turn off the monitor to prevent unauthorized visibility of information.

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Question # 105

A technician downloaded software from the Internet that required the technician to scroll through a text box and at the end of the text box, click a

button labeled Accept Which of the following agreements IS MOST likely in use?

Options:

A.

DRM

B.

NDA

C.

EULA

D.

MOU

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Question # 106

A technician is setting up a newly built computer. Which of the following is the fastest way for the technician to install Windows 10?

Options:

A.

Factory reset

B.

System Restore

C.

In-place upgrade

D.

Unattended installation

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Question # 107

When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?

Options:

A.

Have the user provide a callback phone number to be added to the ticket

B.

Assign the ticket to the department's power user

C.

Register the ticket with a unique user identifier

D.

Provide the user with a unique ticket number that can be referenced on subsequent calls.

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Question # 108

A user is setting up a computer for the first time and would like to create a secondary login with permissions that are different than the primary login. The secondary login will need to be protected from certain content such as games and websites. Which of the following Windows settings should the user utilize to create the secondary login?

Options:

A.

Privacy

B.

Accounts

C.

Personalization

D.

Shared resources

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Exam Code: 220-1102
Exam Name: CompTIA A+ Certification Core 2 Exam
Last Update: Jul 31, 2025
Questions: 816
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