A user is experiencing issues with outdated images while browsing websites. Which of the following settings should a technician use to correct this issue?
A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental. Which of the following would most likely resolve the issue?
After installing new webcam software, a PC experiences BSOD during videoconference calls. What should the technician do next?
A technician reviews an organization's incident management policy. The organization uses a third-party vendor with multiple tools to protect its assets. What service type is this?
A technician uses AI to draft a document about new software benefits. Upon reading, the technician sees factually incorrect info. What term best describes this?
Which of the following authentication methods is the best way to prevent users from frequently entering their credentials?
Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. Which of the following should a help desk management team implement for technicians to use on every call?
Which of the following is an example of an application publisher including undisclosed additional software in an installation package?
A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software in order to remove a detected threat. The user has been clicking the "X" button but the window keeps reappearing. The pop-up includes an "OK" button to install the update. What should the user do next?