Dynamics 365 for Marketing Functional Consultant Associate MB-220 Exam Dumps

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Question 20

You have created a customer journey that does the following:

Sends an email regarding a country/region-specific promotional offer.

Creates a phone call activity and sends a text message to the contact.

Which set of actions should you take to activate your customer journey?

Options:

Check the country/region, check the localization check box. Validate, and then Publish.

Check the localization check box. Validate, check for errors, and then Publish.

Verify the segment and email language, check for errors, and then Go Live.

Verify the segment, check the country/region. Validate, and then Go Live.

Question 21

You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.

Based on best practices, how many customer journeys and marketing emails do you need to create?

Options:

4 marketing emails and 4 customer journeys

5 marketing emails and 5 customer journeys

2 marketing emails and 2 customer journeys

1 marketing emails and 1 customer journey

Question 22

You need to create a customer journey for the promotion of the upcoming webinar on Azure Services.

You are looking through the gallery of existing customer journey templates to select appropriate one.

Which four pieces of information will help you decide on the right template? Each answer presents a part of the solution.

Options:

Description

Purpose

Name

Recurrence

Language

Owner

Target

Question 23

In order to follow recommended guidelines, you will need to synchronize only those entities that are necessary to meet ProseWare’s business objectives.

In addition to the typical entities synced automatically (contact, accounts, events, interactions, etc), which two additional entities will ProseWare need to enable for synchronization? Each answer represents a partial solution.