Labour Day Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: bigdisc65

ITIL Exam Results

Previous
Page: 5 / 18
Next
Question 20

Service transition contains detailed descriptions of which processes?

Options:

A.

Change management, service asset and configuration management, release and deployment

management

B.

Change management, capacity management, event management, service request management

C.

Service level management, service portfolio management, service asset and configuration management

D.

Service asset and configuration management, release and deployment management, request fulfillment

Question 21

What actions does a service desk take for all issues, queries and requests that are reported to them?

Options:

A.

Schedule, assess, authorize

B.

Diagnose, investigate, resolve

C.

Initiate, approve, fulfill

D.

Acknowledge, classify, own

Question 22

Which practice establishes a channel between the service provider and its users?

Options:

A.

Relationship management

B.

Change enablement

C.

Supplier management

D.

Service desk

Question 23

Which dimension includes the knowledge needed for the management of services?

Options:

A.

Organizations and people

B.

Value streams and processes

C.

Information and technology

D.

Partners and suppliers

Previous
Page: 5 / 18
Next
Pearson ITIL New Attempt, Exin ITIL Questions Answers, Download Latest ITIL Questions, ITIL Exam Results, Helping Hand Questions for ITIL, Exin-ITIL ITIL Dumps PDF, Download Full Version ITIL Exin Exam, ITIL Leak Questions, New Release ITIL Exin-ITIL Questions, Complete ITIL Exin Materials, Changed ITIL Exam Questions, Exin-ITIL ITIL Exin Study Notes, ITIL Premium Exam Questions, Exin ITIL Based on Real Exam Environment, Exin-ITIL Changed ITIL Questions, ITIL Questions Bank, ITIL VCE Exam Download,
Exam Code: ITIL
Exam Name: ITIL Foundation (syllabus 2011)
Last Update: Apr 26, 2024
Questions: 503
ITIL pdf

ITIL PDF

$28  $80
 Add to Cart
ITIL Engine

ITIL Testing Engine

$33.25  $95
 Add to Cart
ITIL PDF + Engine

ITIL PDF + Testing Engine

$45.5  $130
 Add to Cart