Last Attempt CRT-211 Questions

Page: 3 / 8

Question 12

Which two tools should an administrator use to required data to be entered in a field and improve data quality on a record in Salesrorce?

Choose 2 answers

Options:

validation Rules

Dashboards

Workflow Rules

Page Layouts

Question 13

An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.

What action should be taken to populate the Status field on the records and add new records?

Options:

Export

Update

Insert

Upsert

Question 14

The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.

What should the administrator do to fix this?

Options:

Use a lightning action to redirect the user

Create a new flow to redirect the user when the other flow finishes.

Add a trigger to redirect the user to a new page.

Update the flow with a local redirect action.

Question 15

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

• B2B customer

• B2C Customer

• External Partner

There are two record types for leads:

• B2B Lead

• B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?