Passed Exam Today PEGACPSSA23V1

In the organizational hierarchy of Pega Platform, a work group can indeed have more than one manager, allowing for shared management responsibilities and coverage. References: Pega Platform Help - Organization and Work Groups.

To satisfy the requirement that employees cannot see complaints made against themselves, an Access Control Policy (B) is the most suitable security solution. Access Control Policies in Pega allow for the definition of conditions under which access to certain data or cases is granted or denied. By configuring a policy that checks the relationship between the complaint and the employee (such as matching IDs), the system can dynamically restrict access to sensitive information, ensuring compliance with auditing policies.References: Pega Community documentation on Access Control Policies.

The difference between using the Call and Branch methods in an activity step to invoke other activities is that Call will return to the originating activity once the called activity completes, while Branch will not return to the originating activity and will skip the remainder of it after the called activity completes. References: Pega official documentation on activity methods.