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Field-Service-Consultant Exam Dumps - Salesforce Field Service Lightning program Questions and Answers

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Questions 4

Universal containers want technicians to view work progress through the work

order line-item card in the field service lightning mobile app.

Which configuration steps should a consultant take to meet this requirement?

Options:

A.

add the work order line items related list of the work order page layout and assign the

layout to the technician ‘s profile.

B.

create a custom visual force page and add an external link in the field service

lightning mobile app to view the page in the mobile browser.

C.

create a custom lightning component that displays work order progress and deploy it

to technicians through the field lightning mobile app.

D.

create a report chart that summarizes work order line items and add a link to the

service appointment layout.

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Questions 5

Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.

In which two ways can UC achieve this?

Choose ? answers

Options:

A.

Leverage the Match Skills Work Rule when scheduling appointments.

B.

Leverage the Match Skills Scheduling Policy when scheduling appointments.

C.

Create Skills that relate to qualifications from Setup and assign them to a Service Resource.

D.

a Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.

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Questions 6

Universal Containers’s Technicians have 12 mandatory company holidays each calendar year. Technicians need to

view all of their absence records at once. Which two applications should a Consultant recommend

to meet this requirement? Choose ? answers

Options:

A.

Salesforce browser-based application

B.

Salesforce Field Service mobile application

C.

Custom mabile application

D.

Salesforce mobile application

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Questions 7

Universal Containers (UC) is rolling out Inventory Management to better manage parts and inventory. UC wants to automatically associate certain parts and products to Work Orders upon creation based on the work to be performed.

How should the Consultant meet this requirement?

Options:

A.

Add Products to the Products Required Related List on the Asset object.

B.

Add Products to the Work Order Products Related List on the Asset object.

C.

Add Products to the Products Required Related List on the Work Type object.

D.

Add Products to the Work Order Products Related List on the Work Type object.

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Exam Name: Salesforce Certified Field Service Consultant (SP23)
Last Update: May 17, 2024
Questions: 163
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